Customer Ratings & Reviews

it was a simple process and felt really easy exchanging my product for a new one

I wanted a Charge 4, didn’t realize I clicked on the 5, but it’s actually more appropriate for what I wanted it for — my little office. It doesn’t have the heavy, round sound that the 4 does but it’s fine for background music.

Amazing product! The bass on this thing is surprisingly mighty! The interactive phone app that allows an EQ adjustment is a plus and the fact that you can synchronize multiple devices to emphasize the sound just adds to this already fantastic product!

Got it for my wife for a Christmas gift she loves it

Highly recommended the best price in Las Vegas to all best buy customers this is your target. A+A+A+

Teen loves it,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

sounds great and compact enough to carry with you.

Bought 3 for my triplets who are freshman in college so they each could listen to music in their rooms.

Great sound and long lasting battery, 5 hours so far.

Good…………………………………:………:……………………………………………………………………….

Worked as advertised. No issues at all. Would buy again

Good sound quality for the price. I like that it's smaller in size and very portable.

Bought for friend he thought it was a great gift!!

I bought this as a present. This is by far the best sounding Bluetooth speaker I have ever heard based on its size and weight. Paring was instantaneous. There are less expensive on the market that do not compare in sound. There are more expensive on the market that do not sound enough better to justify the price difference.

Very nice crisp clean sound, and it’s water proof !!!

Good sound quality (great for the size) / so-so app (Android) / bad documentation. My Flip 5's (I have two) are v0.5.6 firmware. The Flip 5 sounds great for it's size. The bass does roll off the louder you listen. It does have a mild audible background hiss during playback if you're sitting close and the audio is quiet. It attempts to conceal this (and perhaps save power) by muting the output during audio silence. If you listen to podcasts this may be annoying. Some podcasts use noise gating in their audio which means the Flip 5 is constantly muting and unmuting the output between words or sentences when the person talking pauses. The problem here is that there is a slight audible popping sound in the Flip 5 when it unmutes. In music this doesn't seem to be happening because there is no true silence in a song, but it could happen between songs. The JBL app is okay, not great. It requires location services be enabled to work. The app won't connect to a Flip 5 that is in PartyBoost or Stereo mode. It prompts you to take the Flip 5 out of PartyBoost / Stereo mode providing incorrect instructions on how to do (a short press of the PartyBoost button on speaker is the correct way). Contrary to the documentation the PartyBoost vs. Stereo setting does not stick. If you power off the Flip 5 it returns to PartyBoost mode. There is also no way to switch to Stereo mode without the app. So if you want to use a pair of Flip 5's for stereo with another Bluetooth audio source like a PC or MP3 player, you need your phone, use the JBL app on the phone to set the first Flip 5 to Stereo, then disconnect your phone from the Flip 5, connect the other BT audio source to the Flip 5, and then add the other Flip 5 using the PartyBoost button on each. The Stereo setting should stick through a power cycle, and there should be a way to switch between Stereo and PartyBoost modes without the app. Specifically by using some sequence or combination of button presses on the Flip 5, like a double click of the PartyBoost button when you have two speakers linked, or holding down the PartyBoost button and pressing another button. Sony's BT speakers can be put in and out of their Stereo Pair mode without an app with just the buttons on the speakers.

I bought this as a replacement for my old JBL speaker. A price I could afford. I don’t need a lot of projection.. just for my patio and various rooms. I don’t want to annoy the neighbors, but I suspect if cranked it up full it might. The tone is very full and rich for a small speaker. I’m happy!

I brought this as a gift for my husband. He loves to use it especially when he barbecues.

This is a great speaker. I bought it for my husband for Father’s Day. He loved it so much

Got this as a gift for my father and he loves it!!