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$89.95

Customer reviews

Rating 4.8 out of 5 stars with 6519 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 6,519 reviews
  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is amazing! The battery life lasts forever and has amazing sound. As a college student, everywhere I go I want to listen to music with my friends. This speaker allows me to bring my music everywhere because it fits perfectly into a backpack! Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have one color left in stock and it got dirty after 1 use. The plunge Bluetooth that broke but under warranty was better then this plus it was cheaper. Not my favorite Bluetooth speaker

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Average speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is compact and easy to use but is lacking on sound quality. My iPhone speaker has better distinction in highs and lows. It seems like this speaker just amplifies volume.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that the JBL Flip 5 did not meet your expectations. If you have any questions or concerns about it please reach out to our Customer Support Team. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    JBL speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speaker it gets so loud and the battery life is awesome

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, when I have it turned all the way up it’ll mess up and start making a static noise. I have to turn it off and turn it back on but other than that, it’s okay!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Skips

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return the 1st one because its skips in & out of the sound for like the first 15min so i bought another 1 & same problem . never had a problem with other jbl products

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has problems in party mode connecting, not sure if its the internet or the samsung its self. hoping its just the device not speakers which are brand knew.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try to pair and connect a different phone to your JBL Flip 5 to isolate the issue. If you need more help, please reach out to our Customer Support. JBL

  • Rated 1 out of 5 stars

    Open box - “excellent” condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came without a charging cable and a charger. Definetely not an excellent condition.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. we suggest returning the device to BestBuy as our JBL Flip 5 must include a Type C USB cable. Please note that there is no Charging adapter included in the package. You could use any USB power adapter with 5V and at least a 2A power output rating. JBL

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing always disconnects randomly, and all of a sudden doesn't play any sound, it was problematic from the start but of course JBL wont help and just says to do a hard restart which does nothing

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. If you already performed a factory reset by doing this procedure, 'while the unit is ON, press Volume + and Phone (Play) button at the same time for 2-3 seconds until the unit turns off' and the issues still persists. Please contact customer service so we can check your options. Here's the link. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    stolen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely garbage, I didn’t even receive it the delivery company didn’t even put it at the door of my house and the item was stolen. Trash

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is only good for a short period of time... doesn’t get too loud so closed space is best use... and only keeps charge for about 4-5 hours

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it it didn’t work, returned it. Got another one, it quit working after 3 days. Best Buy was of no help.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    They mess up my order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse customer agent ever. They screw up my order a very unhappy customer.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 3 out of 5 stars

    Un happy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with this product , I thought it was going to be better since it was the latest version but no

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month and then stopped working... GET INSURANCE .. these things suck! And it’s very common for them to stop working.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 1 out of 5 stars

    Worst products ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been only 4 months and it stop working and the worst part I can’t even exchange it Do not waste your money on this

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. This isn't the experience we want our customers to have. Our products have a one-year limited coverage provided that it meets the terms and condition of our warranty. Our customer support could help you with checking your options. We're here to help: https://bit.ly/36JTBlN JBL

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You generally can't go wrong with JBL products typically and this is no exception. For such a small speaker it has awesome sound. Easy to grab and go. Like that it is waterproof, bought it for the beach.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality. Sound is a little canned sounding compared with more expensive models. Decent value for the cost.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    RETURNING ITEM.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is no longer working as of 1/week ago! If item is no longer working ... what else do you want me to say?!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase 6/3/2020 stopped working 8/31/2020. Piece of junk. $100 in the trash.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Flip 5. Please reach out to our Customer Support through our JBL Website. JBL