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$89.95

Customer reviews

Rating 4.8 out of 5 stars with 6519 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 6,519 reviews
  • Rated 2 out of 5 stars

    Don't do it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It skips like a scratched cd. Every device ever app playing music. It didn't matter. Would sound good if it didn't.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 did not meet your expectations. We recommend trying the steps on our support page article about "Bluetooth Pairing and Connecting" to isolate the issue with your products here: https://support.jbl.com/us/en/ We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. JBL

  • Rated 2 out of 5 stars

    JBL interface needs work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give five stars if JBL interface / party booster worked. Constantly searching with no success after several firmware updates.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. We would like to get more information to help you out. Please contact our customer support at: https://www.jbl.com/support-contact.html JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome on this it's sounds better than my sound bar.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Was not compatible with suite of JBL Flip 4 the family already ownsnot

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    Battery don’t last 12 hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but the battery does not last as long as advertised. Not worth the money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. The battery life of our JBL Flip 5 may vary depending on volume and music content. If you have any issues or concerns about your device, Please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    yeahhhoooo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for skating and on the go stuff really like it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not 360 sound, I would have preferred and expected that the sound was 360

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Took it to my family Christmas at the community center. Everyone was like, where's that music coming from!!!! Its about 2000 sq ft. Good quality sound, impressive base.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life awful. You can’t have the volume high unless you want it to die within 2 hours.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. Please follow the troubleshooting steps outlined in our 'Battery and Charging Issues' guide found in this link. https://bit.ly/2T1BMuX JBL

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth speaker costing over $100 and not being able to sustain a proper connection with my phone was just a big disappointment and problem. I'd walk 10 ft most and it would begin to studder. My previos speaker was a Cambridge sound works speaker the connection was 30ft ++ and only cost $25. Hence why I decided to return this one. Not worth the hassle or the money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We understand that our JBL Flip 5 didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This jbl has a good sound to it and a great fit for room while I'm just chilling, and will be excellent for the summer as well and it is lite wieght and most of all portable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great bang for your buck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible battery life and for the size it’s very loud without sacrificing sound quality. Watch for bass music though, experienced some pops when the frequencies were too low

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Happy with refurbished speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished. The box was damaged but the speaker was in great condition and had charging cable and other necessary parts in box. Good sound quality and volume.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for work and the battery life lasts less than 8 hours

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. Please follow the troubleshooting steps in our 'Battery and Charging Issues' guide by using the first link we've provided. If your JBL Flip 5 battery has an issue, contact our customer support thru the second link for us to check on your options. 1st link: https://bit.ly/3blwbWY 2nd: https://bit.ly/3r5oWYM JBL

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Good price and easy to use and move around

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not last 12 hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged the JBL flip 5 for a replacement one hoping the 1st one was defective. But the replacement does not last 12 hours either. Max used time is 5 hrs before needing to charge. Very disappointed it does not last the 12 hours as indicated.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 1 out of 5 stars

    Wouldn’t hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flip 5 wouldn’t hold charge after initial set up. Returned to Best Buy and upgraded to Flip 6. New model works fine.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. Please reach out to JBL Customer Service for technical support and assistance. (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great for its size highly recommended product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what i asked for. Wanted a speaker with clear sound and a good oomph in the base for a lower price and this is the go to in my opinion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the wrong one. Battery life to short. Drops connection

    No, I would not recommend this to a friend