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Customer reviews

Rating 4.8 out of 5 stars with 6519 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 6,519 reviews
  • Rated 1 out of 5 stars

    Power button not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker sucks. A month after having it, power button doesn’t work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with the JBL Flip 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Horrible volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this.. for the price it is very quiet. I’m going to return this and stick to Bose like I always have

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    jBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second JBL. Our first one lasted over ten years. Our new one has he great soundz

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to rate it because the person who stole my card bought it. Therefore I don’t know.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Jbl 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker only held a 3 hour charge sound quality was good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Flip 5's playtime would last up to 12 hours. This may vary depending on volume and music content. Kindly leave the device charge overnight and see if this fully charges your Flip 5. If the problem still persists, we'd like to work with you directly to troubleshoot the battery issues you're experiencing with your JBL Flip 5. Please contact our customer service. JBL

  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not play loud enough to be almost a hundred dollars.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    R-O-C-K with JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This think rocks! Great sound, long play time, quickly recharges.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I'm going back to the store to return something I don't like

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      If you wish to return our JBL Flip 5 Portable Bluetooth Speaker, you can visit this webpage to view our return policy and procedures. https://bit.ly/3r2dJI8 JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl flip5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box. It came in perfect condition with box and papers. This JBL has great sound quality and is perfect for my needs. Awesome deal!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the sound is good price was right easy Bluetooth connect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Decent speaker for the quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad speaker overall but still I'm not happy with the speaker

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We would like to know how we can make your experience with our JBL Flip 5 better. Please contact customer service at. https://bit.ly/2WocMfi JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud very good quality and it take a long time got it give out

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great. Perfect for at home and small enough to easily pack to travel. This is the second JBL Bluetooth speaker I have, and I’ve been satisfied with their products overall

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers! They let you hear everything with rich bass

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good for a smaller speaker. Battery life is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    After 1 month of use, the speaker stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker stopped working after one month of use. I need to exchange

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greta speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speaker so much gave it as a present to a first time person who never had a speaker definitely worth the price and would highly recommend for anyone to get this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know about this. I did not purchase this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great... until it stopped working after only a month.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. This isn't the experience we want our customers to have. Our products have a one-year limited coverage provided that it meets the terms and condition of our warranty. Our customer support could help you with checking your options. We're here to help: https://bit.ly/36JTBlN JBL

  • Rated 1 out of 5 stars

    Bad pirchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work! My speaker stopped working after a couple of days

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL