Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 6536 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 6,536 reviews
  • Rated 1 out of 5 stars

    IT DOES NOT

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it a coupel of times and it doesn’t charge any more, I even tried a different charger and same thing. It starts charging and then stops and if I turn it on, starts for 1 or maximum 2 songs and then stops working.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. Your JBL Flip 5 might has a bad power adapter to have a problem like this. The charger may not be powerful enough to power the unit and charge the battery. Check the adapter and make sure that the rating is 2 amps or higher. Reset may also fix the issue, please follow these steps: Remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet. Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off.
      The speaker has now been reset. For further assistance, feel free to contact our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a JBL speaker, of course the sound is great. I drove a loud sanitation truck and the sound from the JBL is clear to hear when on high

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Downgrade From Flip 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have investigated this more before purchasing. After I got it home, I paired it and played some music and raised the volume a bit. While the sound was good, it wasn't as good as the Flip 4 I had heard someone play. After digging a little, I found the flip 5 only has one speaker (so mono instead of stereo) no microphone and no aux jack and costs more. That is not an upgrade to me, so I returned the flip 5 and purchased the flip 4 and couldn't be happier.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Speaker

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! We use it so much, you definitely get your money’s worth! Great for the boat trips, camping, at the lake, etc..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound from small case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound coming out of this little case is surprisingly good not perfect but good. If you want a small speaker go for this or the Doss Fox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for everyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son for Christmas. Hdd Ed loves it a lot, he can connect this with other speakers. Great sound, quality anx easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Bluetooth Speaker is nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third speaker we have bought and they all sound excellent! Would recommend to anyone to get one, just look for a good sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good little speaker

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker works really well, has good sound and I was pretty happy with it overall for the price. Has a nice design as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is a great little speaker with solid construction. For the sale price I paid at purchase, I considered it quite a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is a great speaker…I brought it to use while in the shower or on excursion out of the country!! Very loud and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the mpney

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and loud for such a small speaker. Love to blast my music while at work. The sound echoes throughout the building

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gifts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought theses as gifts for our kids for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Speaker

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats my expectations in a positive way. Still works excellently after a year. Great Sounding Speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really sure a BT speaker could be worth what I paid. Bought this on a whim during the Black Friday deals. Fantastic. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect speaker

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. We take it to the beach or the lake. My niece held it underwater for a while and it didn’t have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one I got sounded amazing. After the first time I used it, it started flashing. Wouldn’t connect to anything and wouldn’t shut off. I returned it for another one. That one won’t charge at all. What the heck jbl?!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Please follow the troubleshooting steps from our 'Battery and Charging Issues' guide via the link we've provided. If the charging issue doesn't get fixed, you may contact our customer service via the 2nd link so we can check your options. https://bit.ly/3blwbWY |  https://bit.ly/3u9M8Wz JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bluetooth speaker

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on sale send the sound is excellent I would not have been disappointed if I had to pay full price if not on Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL speaker

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old bluetooth speaker, and the sound quality is better than i expected. I love my new JBL speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sounding Portable Speakers!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sound of the bass on this JBL speakers. And I like the colour options as well. This aqua teal is a nice variety.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome little speaker

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little speaker was purchased for my daughter and she loves it. Sound quality from such a little speaker is amazing.

    I would recommend this to a friend