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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6544 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 6,544 reviews
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL is a very great buy it’s loud and is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry anywhere. Well worth the money. $$$$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Limited capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure wish JBL would have left the earphone jack in the design but it has a nice bassy sound to it overall for a small portable bluetooth speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL - Flip 5 Portable Bluetooth Speaker - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL - Flip 5 Portable Bluetooth Speaker - Black Good product and sound for the sale price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it soon as I got it works perfectly and loud. I just wish it came with a charging box and not just the wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great sound. Great color. Easy to handle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Recommend. I’ve only used it to half volume and I’m satisfied with the volume level for personal use or small get togethers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker, crappy charge life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very short on charge life, thought it may be the cord, very hard to find a replacement charging cord. Very expensive, buy the cheaper stuff.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend the costumer service in Everett, Ma. A few days ago I got a JBL product open box and came out with a different charger, after I made the complaint Best Buy costumer service were in touch with me and they give me exactly the right product, which I was claiming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally got it to work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to figure out how to make it work and to pair with my laptop. Instructions provided were lacking in sufficient detail. I finally had to go online to learn how to make it work. By the way, the infinity symbol has to do with adding more of these speakers to a single output device, allowing multiple points of sound in a larger area. This is not explained in the instructions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My music was interrupted with static quite often..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great little Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Distance to connect to Bluetooth is good with no interference with sound quality. The speaker meets all my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound volume and quality is amazing! My only complaint is that the battery doesn’t seem to last as long as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent Bluetooth speaker not everything I thought it would be not as loud but great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker. Better speakers out their but this has decent quality sound for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the price .Would be nice if it could pair with my other JBL speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip is serviceable for parties

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good no frills waterproof speaker for the pool. This speakers has decent base but very clear sound at high volume.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for anyone looking for good speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, very loud, and easily connects with the phone. What more can anyone ask for. Most importantly it is easy to travel with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not satisfied

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't keep good connections with apple tv. The connection with apple tv is on and off frequently.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide feedback on our JBL Flip 5. Please ensure a clear line of sight between your speaker and source device and move them close to each other to avoid interrupting your connectivity. Try to shut down unused devices nearby that have Bluetooth and move your device away from any other sources of wireless signals, such as the signals from your Wi-Fi router, as they could overlap your Bluetooth connection. Our JBL Flip 5 doesn't have an aptX HD low latency audio codec and may cause audio-video delays. Also, you may try connecting it to a different device to test if the issue remains. JBL

  • Rated 4 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best order i have done. Goes everywhere with us. Easy to take travel with and carry.

    I would recommend this to a friend