4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 6544 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,544 reviews
  • Rated 2 out of 5 stars

    JBL-Flip 5 Portable Bluetooth Speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, but it cuts off continuously. Would love it if it worked properly.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please try the troubleshooting steps on our support page article about "Bluetooth Pairing and Connecting" to isolate the issue with your JBL Flip 5 here: https://support.jbl.com/us/en/ JBL

  • Rated 3 out of 5 stars

    Bad value for your $$

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker is average but for the price I would wait until it goes down or for the next gen. The value wasn’t there. I expected a lot more quality sound from this.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Flip 5. We're always looking for ways to improve so we'll make sure this gets to the right team. To be able to monitor pricing for this product, you may sign up for the Harman Newsletter or you can reach out to us by phone or chat service thru this link: https://www.harmanaudio.com/ JBL

  • Rated 4 out of 5 stars

    Review on recent Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from Bestbuy - Bluetooh Speaker Soung great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several Bluetooth speakers over the years and had an older model JBL that lasted for a long time but when the battery stopped holding a good charge, I decided I’d get another JBL because when I find a company I like, I tend to stay with them. That says a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beach time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought to take to the beach and it worked great. Now we use it on our patio every evening. Great sound and not too loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best customer service online & in store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it back to the store bc it didn't have enough bass

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great little speaker

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little light speaker. Carry it everywhere in the summer. Great sound long battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic speaker that does its job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect speaker for the backyard BBQ, music in the shower, or just jam with ANYWHERE!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great speaker for the price. A smalll package with big sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little speakers

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little speaker. I was surprised and pleased by the quality and quantity such a small device produced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Portable Speaker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good portable speaker with very decent sound quality..liked it..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound is good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it when I first bought this because it was my first JBL speaker. I bought it when it was on sale so you can't beat the price at all! However, there are some cons to it at least in my own personal experience with mine. On several occasions, I've had to reconnect it to my iphone because for some reason it would always disconnect and not allow me to connect. It's annoying but overall the sound is great.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Good speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the speakerphone that was on flip 4. It was a feature I used a lot. Very useful if using phone for your music. Gives option to talk to caller through speaker.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hooked it up so don’t know. My TV was not compatible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as loud as expected

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    build quality is nice doesnt feel cheap but for the price and size its not very loud my cell phone is almost as loud. and the app is usless you cant adjust anything

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Complete Frustration

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing many positive reviews for this product blows my mind... I have had nothing BUT problems... Since day 1, I should have returned the speaker when I had a chance. If I had to summarize this product in one word, other than garbage, it would be "unreliable". There is ALWAYS an issue.... EVERYDAY! Won't connect, wont stay connected, wont turn on, wont turn off, volume doesn't work, and on and on.... I am beyond frustrated with JBL and will never purchase one of their products again....

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Flip 5 did not meet your expectations. We're committed to helping you resolve these problems by providing specific troubleshooting steps tailored to your issue. For further assistance, we encourage you to contact us. JBL

  • Rated 4 out of 5 stars

    Great speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my kids to use outside by our pool. It is well made, loud and we love the color. Definitely worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the WiFi connection is dropped, but restarting it corrects the problem. The sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my local Oxnard Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to find what I needed , the neatness of the store the workers were amazing! I love my local Oxnard Best Buy Store & everything I bought there I love especially my JBL speaker . Thank you all

    I would recommend this to a friend