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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6544 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 6,544 reviews
  • Rated 5 out of 5 stars

    Sweeeeeet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimum 50 characters sux bhtsfguiknbtexxfddccfdxcgf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with service department at the Lafayette Louisiana store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second one of this. My bf is going to love it for Valentine’s Day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for many uses! Highly recommended

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for many uses! Highly recommended product!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst JBL Product I Have Used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this was never the 12 hours that it claims. It died probably 4-5 hours in. Now, just over 6 months of usage, it hardly does 2-3 hours before dying. It even dies while it's charging. Usually I like JBL products, but this one is a hardcore flop.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help with your JBL Flip 5. If your speaker turns off less than 60% of the published playtime, and you purchased the speaker within less than a year, even if listening at maximum volume to heavy bass music, the battery should last longer than 60% of the published playtime. For further assistance, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for family, works really well and worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing these device all over the house. Great reach with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchaser

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! Won’t be disappointed. Very rugged!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a hit with the family around the house. Also nice to have USB-C charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item good service in Best Buy from customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Love the color . Great for large work atmosphere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Shower Music!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly as described. Works as it should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new speaker. It is everything that I imagined it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product great price great deal great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and is exactly what I needed for my classroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all at this price range the Flip5 beats all and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laura Christmas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was present for granddaughter for Christmas gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good speaker sound loud when your playing your music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed so much - got another one for my neice who uses at swim meets

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good amd bassy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and good bass. Full charge gets about 6 hours of use or so. I use it in my truck at work and it won't make it a full shift without dying.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL