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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 6544 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,544 reviews
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around. Still recommend and buy again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good quality for the price. 10/10 would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter and she loves it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JBL speaker is not up to satisfactory.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was supposed to sound great mines doesnt Bass is not strong and sound sounds muffered.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're here to help with your JBL Flip 5. Please try connecting the unit with a different device to isolate the issue. We also recommend resetting the speaker. First, remove or forget the speaker from the list of paired Bluetooth devices in the settings of the phone or tablet. Then, with the speaker powered on, press and hold the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. The speaker has now been restored to factory default settings. If the issue remains, please contact our customer support to assist you further. JBL

  • Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Flip 5 Portable Bluetooth Speaker for all !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second speaker I buy because is the best o the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy one for all my nieces and nephews if I had the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrid experience with store and staff, but like unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect Bluetooth speaker I use everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome to make any occasion great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mighty but Tiny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker that really projects sound well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it. Compact and portable with good s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the right speaker for her needs. It is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor packaging when shipped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest this is a Christmas present and it hasn’t been used yet. The reason I only gave one star is due to the poor packaging. It was shipped in a large cardboard box without any filler to buffer it from rolling around. The box the speaker comes in was all battered and was probably rolling around in the large empty box. Hopefully the speaker itself won’t be damaged. I expected more from Best Buy and was very disappointed in the way the speaker was packaged.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Outstanding sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for a friend and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This jbl speaker is so great my daughters love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker for projects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for projects around the house!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great speaker I would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound I loved it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and so worth it! Makes my life happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift. boy did ! get brownie points!

    I would recommend this to a friend