Customer Ratings & Reviews
- Model:
- JBLFLIP5BLUAM
- SKU:
- 10966559
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Range
Rating 4.8 out of 5 stars
Drops Bluetooth after 30 minutes- horrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 JBL Flip4 Red speakers in March 2020. About a month of use - both speakers would 'self-shut-off' from connected phone while playing music. (Phone kept playing & when connected to other bluetooth speakers - played all day with no drops) Additionally - when second speaker was "Linked" it would often drop connection after a few minutes. (Even though speakers not moved) - This wasn't consistent - Link connections dropped most times - but would connect and stay connected once and awhile. Called / Web connected JBL "Customer Service" 100% GONE. NONE - Horrible and unreliable service. "Phone service" that can be remote - uses lame excuse of Covid to not have Customer Service - web or phone. Will not buy again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Speaker is defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this speaker on 7/10 as a gift for my sister-in-law. It worked great the first couple of times she used it, however recently she noticed that when she turns the volume past a particular threshold that the sound quality gets messed up /songs start to break up. There’s a massive issue with the sound quality- we think the speaker is defective. She said this has happened once or twice since she has received it. I went online to try to return the device however we’re passed the return date which was 7/26. It’s now 8/04- obviously this is a huge disappointment given the price of the item and the fact that she has had this speaker for less than a month and barely used it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Great_ease_of_use,_poor_sound_& battery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very portable but sound quality is poor and battery charge life tends to be short lived, needs AC connect. I should have exchanged it but my own transportability is limited.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We want you to get the most out of our product. It would be best if we can work with you directly to get more information and to do troubleshooting with your JBL - Flip 5 Portable Bluetooth Speaker. Please contact our Customer Support.
New Flip 5 Won’t Turn Off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New Flip 5 won’t turn off. Anyone have suggestions?
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We would like to get more information to help you out, please fill out the self help service link so we can assist you:https://bit.ly/3hH8oBR