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Customer reviews

Rating 4.8 out of 5 stars with 739 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers love the crystal-clear sound quality and the highly portable design of this speaker. Users frequently praise its long-lasting battery life, reliable connectivity, and impressive volume levels. While the overall reception is overwhelmingly positive regarding its performance and aesthetic appeal, some customers expressed disappointment that a charging cable was not included in the package.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 739 reviews
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Perfect! Perfect! Perfect, I bought two (2) of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid speaker for the price! We love it! Battrery life could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bass output. I keep it in the bathroom for jamming while I bathe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL is amazing! Only complaint is that the 7 doesn’t work with the flip 6.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 2 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OK if you are looking for volume only, in a small space. This is loud for a small area only, but there is no bass or treble, so some music doesn’t sound quite right. I would not recommend this speaker.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Concert promoter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I would have really liked this JBL flip 7 if I didn't get a "lemon"... I will probably buy it again in hopes that I don't have a defective one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is amazing been a long fan of jbl and this new flip didnt disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it was a gift for my niece and she is happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she is in love all over again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome! However i gave a 3 because i only got 4 hours of play from a full charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL Flip 7

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in the sound quality of this product. If you want a speaker for choral music, please check other options. At the time of purchase, I had wanted to compare it to a Bose speaker, but none of those were set up in the store. I now wish that I had waited! My prior speaker was a Bose that had a fabulous sound - until it wore out. The JBL was on sale, but I would not buy another even if reduced 90%! :(

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback about our JBL Flip 7. We would like to know more about the sound issue of the speaker so we could provide you with the proper resolution. Feel free to contact our customer support directly so we can assist you further with your concern. JBL

  • Rated 4 out of 5 stars

    Good overall speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as much bass as expected, but still a good overall speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My New JBL Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these convenient speakers. It’s sound is a bit muddy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ok speaker it’s sound ok but the battery life on it isn’t very good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery won´t last more than 3 hours when supposed to last up to 8 hours..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blown Speaker Open Box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew instantly at the start up sound the speaker was trashed. This was labeled as EXCELLENT on the website. The bass is bustedddddd. Speaker is trash and playing any one song would have told the geek squad this was not resalable. I’m so frustrated and have lost all trust in the open box program at Best Buy. It’s not refurbished. It’s advertised as excellent condition. I would assume someone bought it and changed there mind and returned it. Best Buy should be doing the due diligence of checking the condition of these returns before reselling them as “excellent.” And now!!! I can’t even return it online (where I purchased it). I have to go to a physical store to return it. Adding insult to injury. I only have a bike and Best Buy is so far from me! That’s why I ordered online. Unbelievable I have to go through this hassle now. And now the speaker brand new is on sale for less than I paid for this “excellent” open box speaker. What a mess. I recommend jbl flips as awesome speakers. I do not recommend Best Buy’s open box products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jbl speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker was decent sounding. Unfortunately the speaker stopped charging within two weeks of my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had a great little speaker until I realized that it wouldn't charge while playing music. So I returned it for the xtreme 4 which was on sale and that one sounds GREAT!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for sharing us your experience with our JBL Flip 7 and JBL Xtreme 4. If ever you encounter the same issue, please try the following steps. Initiate a power cycle by pressing and holding the power button for 30 seconds while it is unplugged from a power source. Use a different charging cable/power adapter. Also, while it's uncommon, try a different wall outlet to be certain the issue is not with the outlet. Lastly, sand and dirt can get into the product's charging port. Clean the charging port with compressed air. Feel free to contact our customer support for further assistance. JBL

  • Rated 1 out of 5 stars

    Terrible battery life and hollow sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery realistically lasts maybe 4 hours at 45% volume, if you run an EQ or DSP just never even buy it unless you're cool plugging in it the entire time. Returning it today, so sad I loved my Flip5.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice when it works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return 2 of these because the charging system was defective right out of the box. Bought a Sony instead.

    No, I would not recommend this to a friend