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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 585 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

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97%would recommend to a friend

Customers are saying

Customers appreciate the Go 4 Portable Bluetooth Speaker - 2024 for its excellent sound quality and portability. Many users find the size ideal and are pleased with the battery life. Additional benefits include straightforward connectivity, water resistance, and a fast charging speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 585 reviews
  • Rated 5 out of 5 stars

    ❤️JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one I bought!, This one for my daughter she loves it and is impressed it matches her paddle board,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T2024

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product I will recommend to everyone.. WILL BUY MORE

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. The sound quality kinda sucks and it dies pretty fast

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works so good would totally recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very convenient would recommend good speaker

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Believe Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL speaker was a complete waste of money. Sure, it is on the cheap end $ wise but I also don’t want to spend a ton on a speaker when speakers aren’t anything new in the device world. Keep in mind that I’ve owned some great JBL speakers. This little thing doesn’t produce near the volume nor the equalized sound I expected from JBL, especially, and wondering, with the rave reviews here. I didn’t near get what these reviewers claim. The bass is overkill and the battery life well less than what’s raved about. I have to plug this thing in almost daily when my last JBL needed charging maybe once a month. I should have spent the extra $100. But I have bills to pay.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    anonymous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is okay, but no where near what a pill speaker provides

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker loud but needs to have better life time battery.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great Looking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work as the sales person thought it would so I returned it to the store and found the correct device needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    but the sound sometimes keeps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has good volume, but the sound sometimes keeps pausing. I’m not sure if the issue is with the speaker or with the Spotify app. However, I’ve had this problem several times, and even when switching apps (Apple Music and YouTube), the same issue happens.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL Go 4 portable Bluetooth speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know why this thing is rated high; it has absolutely ZERO bass. I wish I could return and exchange it for a different portable speaker but apparently this one had a narrow return window. I didn’t realize some items from Best Buy have different return windows; now I know. I regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback on our JBL Go 4. To isolate the issue, please check the Equalizer (EQ) settings. If it is off, try turning it on and adjust the bass a little bit. If not, please turn it off. We also recommend connecting your headphones to another source device to know if it is a problem with the device. If you need more help, please contact us. JBL

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupid battery don’t last more couple hours really otherwise good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Issues after 4 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this speaker BUT after just 4 months it started to crackle, randomly, and made it very hard to listen. I have another one that’s been going good for years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy delivery is useless / Service nonexistent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivery is useless and their customer service is nonexistent. Stick with Amazon. Ordered 5 of these as Christmas presents. Best Buy used OnTrac for delivery. Twice I got texts from OnTrac saying they "attempted to deliver the items but nobody was home." I was home both times and security cameras showed they never came. Basically they were just busy before Xmass and lied. I called Best Buy (somewhere in the Philippines) and cancelled the order and got a case number. They delivered it anyway several days later and still charged me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 10 minutes then stopped. Stays charged but no sound at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont connect to zoom on my phone only reason i bought it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback! If your JBL Go 4 won't connect to Zoom, please ensure that the audio output settings in Zoom are set to JBL Go 4. If this does not resolve the issue, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    I hate this speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge does not last at all. I hate this speaker so much.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Go 4 has up to 7 hours of battery life plus 2 hours with playtime boost. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you. JBL

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    JBL Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great speaker for when you are on the move and produces a great sound out of a small speaker

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Wonerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker it’s easy to carry around and im able to listen carefully and loud

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Great Stand Alone Travel Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is great. It's perfect for travel and even for a round of golf. At $50, it’s hard to argue that it’s not a great deal. My only minor gripe is the Auracast vs. PartyBoost feature. While I don’t need it to connect with other speakers, it would have been a nice addition. Overall, it’s a solid purchase for a travel-size, high-quality speaker.

    I would recommend this to a friend