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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2226 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers enjoy the GO3 Portable Waterproof Wireless Speaker's exceptional sound quality, convenient portability, and compact size. Many appreciate its long battery life and impressive volume, along with the added benefit of waterproof functionality. Positive feedback also highlights the speaker's surprisingly good bass and ease of Bluetooth connectivity. The speaker's lightweight design and competitive price point are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,226 reviews
  • Rated 1 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and it does not keep a charge for 5 hours. I have left this speaker on charge mode all night with the original usb cord and this speaker is totally crap.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Go 3 has up to 5 hours of playtime, which may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at a low to mid-volume level, there could be a problem with the battery of the unit. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Best buy is a sorry corporate creep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker great. Best Buy is TERRIBLE. The only reason I am writing this review is to say leave me alone. I've received a dozen emails asking for this review forr over a month. The once on top electronic retailer is a sad shadow of once one. Give up best buy. Stop stalking and spamming me. Will never buy anything from you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very slow response

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad. it takes like 2 seconds to connect to a phone. I use this speaker for my language class and I need this speaker to pause and playh hthis speaker takes like 2 secs to repeat simple and short audios. The previous speaker, JBL GO2 makes a better job in these terms.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. Try performing a factory reset by powering on the speaker. Press and hold the Volume + button and the Bluetooth button together for 3-5 seconds until the speaker turns off Once turned off, the speaker has been reset to the factory default settings. If the issue persists, contact customer service at https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    Didn’t last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it in January and it just completely stopped working, of course after the return window closed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Let's try these steps to resolve the issue with your JBL Go 3. Try to charge the unit for 2.5 hours. It also has a one-year warranty; for further assistance, please contact us. JBL

  • Rated 2 out of 5 stars

    Sounded fine, but poor battery life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life was not what was expected, had to return it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback with our JBL Go 3. We'd like to know more information about what issues you're having with the speaker and try some steps. If you've had this product for not more than 30 days and must be purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality was a surprise gift, and we were all surprised at how lousy the quality of the sound was.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not that great. Poor quality. Will return item.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL GO 3 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 1 out of 5 stars

    Jbl bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont stay charged for more than 10 or 20 minutes. Must be counterfeit.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Go 3's battery will last up to 5 hours of playtime. This may vary depending on volume and music content. When charging your speaker, it's necessary that you are using the proper power brick/adapter rated at 5V and at least 1A for 2.5 hours long. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume level, there could be a problem with the battery of the speaker. If you need further assistance, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    This is a bummer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps disconnecting from Wi-Fi. It WAS good at first. It is a bummer

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for reaching out. Here are some things to try that often fix Bluetooth connectivity issues. Make sure to keep the Speaker and the Source Device close to each other to keep them within BT range. Limit or move other BT/Wireless devices to avoid interference. First try to restart the Bluetooth connection on your source device (Smartphone/tablet) by switching Bluetooth off and on again with a short pause in between. Forget (remove) the previously paired connection (on your smartphone/tablet/PC) in your Bluetooth settings if you had once paired with our product. Try to restart source device (Smartphone/tablet) by powering it off and on again. If the above steps doesn't fix the issue, perform a factory reset by pressing and holding the Volume + button and the Bluetooth button together for 3-5 seconds while the speaker is turned on. The speaker will turn off and has been reset to the factory default settings. If you need further assistance, contact Customer Service at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST), Sat - Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Portability, Size, Sound quality

    Rated 5 out of 5 stars

    This little guy Packs a Punch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this a an excellent speaker. It looks good, sounds good, and the price was great. Connects without any issues. It’s loud for such a little device. The fabric loops makes it easy to place anywhere. I’ve been hooking it to an s hook attached to shelves in my garage. I wasn’t expecting much for such a small speaker with a small price and I didn’t expect to love it as much as I do either. It’s pretty amazing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible battery life. Barely lasts 2 hours on a full charge!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Our JBL Go 3's playtime would last up to 5 hours. This may vary depending on volume and music content. If the unit doesn't meet the advertised playtime hours even at low to mid volume level, there could be a problem with the battery of the unit. If you need more help, please contact our Customer Support, so we can assist you. JBL

  • Rated 3 out of 5 stars

    Not a bad speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well considering it was stolen from me I didn't get to use it to much but for what I time I did use it it was amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is not charging well and it is not working all the time

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Please follow the troubleshooting steps outlined in our article 'Battery and Charging Issues' guide located at this link. https://bit.ly/3blwbWY JBL

  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash quality. No bass. No good sound. Do not buy this.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We'd like to work with you directly in an attempt to make your experience with our JBL Go 3 a better one. Please contact our customer service at. https://bit.ly/2WocMfi JBL

  • Rated 1 out of 5 stars

    jbl speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold charge very long....................

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to assist you with your JBL Go 3. While it offers up to 5 hours of battery life, this may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, please contact JBL Customer Support, so we can assist you. JBL

  • Pros mentioned:
    Size, Volume

    Rated 5 out of 5 stars

    My Review of JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good bass, volume gets pretty loud, and I love the size of it because I can travel with it in my purse. it’s really perfect for the summer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Volume

    Rated 5 out of 5 stars

    Perfect speaker, as advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to listen to music while Golfing. Hangs easily from my bag. Water proof tested and loud enough to not need full volume. May purchase another as a gift.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing Items and Opened Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker came with an open box and a missing USB charger. Other than that, great speaker.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Go 3 didn't meet your expectations. For parts and accessories included with our products. If you're from the US, please call us at our number 800-336-4525. Monday to Friday, 9:00 am - 11:00 pm. Saturday and Sunday 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Battery life, Portability, Sound quality

    Rated 5 out of 5 stars

    Grate sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, small enough to fit in a shirt pocket (if pocket is big enough) holds a long charge recommend for work area

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works GREAT! Have a new TV with Bluetooth and an elderly mom that doesnt hear so well. We set this up on a side table right next to her chair so she can hear the TV. Most cheaper speakers were not working/being recognized by the TV and I was getting very frustrated. This picked up immediately and works very well for our needs

    I would recommend this to a friend