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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the LINK 20 Smart Portable Bluetooth Speaker's sound quality, portability, and Google Assistant functionality. Many appreciate its long battery life and water resistance, making it ideal for various uses. However, some users have noted concerns about the charging port's durability and the speaker's size. Overall, the positive feedback on sound and convenience outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 363 reviews
  • Rated 4 out of 5 stars

    Very good sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for enjoying music for all my needs. I recommend this product to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOOMIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there’s nothing quite like blaring Betsy ross’ Favorite ballad at max capacity on my JBL speaker to show the world how ‘Mercian I feel on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google Home. You can set up the voice male or female. A lot of features set to notify of packages etc News weather

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In my top 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is great works well and does what it does best play’s my music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is I’d like to be able to control the tone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so much volume, but overall it's very good, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to use in her dorm. She loves the voice commands and she has thanked my again and again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have grata expeerience using this JBL Link 20. The speaker went out and WiFi had problems staying connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son-in-law for his birthday and they use it all the time along with their google products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers were on sale, which make the purchase even more appealing. Sounds great, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are many other products you can choose. But come on man, it's a JBL!!!

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review. Your feedback will be communicated to the proper department to improve our current and future product line. JBL

  • Rated 4 out of 5 stars

    Good for a small area.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play my music when I’m relaxing in my back yard.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not that great simply paper weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my JBL Charge 3 at first they work great. After a few weeks the bluetooth stopped working since it was before the 3 week I simply returned it and got another one thinking maybe I just got a bad one. A few weeks later same thing happened so I decided that these JBL 20 was maybe just garbage, so I got the JBL Xtreme and it works like a champ.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at  https://www.harmanaudio.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    Jbl Bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just stop in to just a nice Bluetooth speaker and came across this with the smart link in I loved it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    JBL Speaker w/Google Assistant

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL rocks it! I have a couple “assistants”. One is the original and it is quite fun. I have another with a speaker and I had to have the JBL. All work with the assistant through the Google Home app. It’s very easy to use the app and the assistant is very useful. What’s the weather in LA? How is the traffic to the airport? Set a laundry timer, set an alarm for 6am, give me a recipe for pot roast. It goes on and on. The beauty of this JBL is that it is Bluetooth. Very easy to pair, I can now play my playlists as well as listening to Pandora. The sound from this speaker is amazing. Very clear even very loud. Great highs and lows. It is also portable so I can take it anywhere and it keeps its charge for a good long while. It is also very attractive in black. I’m not that fond of the bright orange cord and plug... so I’m using a black cord and that works for me! They’re fun, they’re useful and I have an assistant in every room... but this JBL is by far my favorite. It does everything I want it to do fantastically well. A perfect choice for a Google speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl link 20 protable Bluetooth speaker is very good. The sound from speaker is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 2 have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing my favorite music on this device and also tell me about the weather/traffic condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this everyday it’s the truth i keep this in my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is the highlight of my kids Christmas. Having Alexa makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is really cool. She’ll remind me on waking up too go do a project later in the day.

    I would recommend this to a friend