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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the LINK 20 Smart Portable Bluetooth Speaker's sound quality, portability, and Google Assistant functionality. Many appreciate its long battery life and water resistance, making it ideal for various uses. However, some users have noted concerns about the charging port's durability and the speaker's size. Overall, the positive feedback on sound and convenience outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 363 reviews
  • Rated 2 out of 5 stars

    Too many bugs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent speaker with ok sound quality that's ruined by bugs and glitches. This speaker has connection issues with WiFi, the sound is flat with 0 bass, and it only gets song requests right about half the time. I bought a HomePod and it blows this speaker away on every level.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great wirless speaker with Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad as a gift to use while working around the house. Great to use within WiFi range and easy to talk to with Google assistant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL Speaker produces excellent sound quality. The GOOGLE Assistant is a fun adder.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker, great sound and fills the room. Would definitely get another.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth speaker This item will recommend to family and friends very great purchase and sales person very knowledgeable thank you very

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for the money. Just wish they came with a case....no worries though I found one real cheap on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound. A little slow to boot up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. A little slow to boot. Wish it had a docking station for charging.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. I’m still testing out all of the features. No complaints yet.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google home with this speaker. Also the fact that I can hook up my Spotify with this and still get the JBL quality in my music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Bluetooth as well

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good google voice assistance water proof I have not tested.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my speaker and think the sound is good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    this was my first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work very well use it alot when working out side on my car.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the small size! Takes a little while to boot up and get online, but Google Assistant works well once it does.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of sound in a small package. Combined with another JBL which gave me my own surround sound. Nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging port

    Rated 4 out of 5 stars

    Works great, sounds pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I briefly experienced the popping and crackling others mention, but it went away after just a day or two, and only occurred at relatively high volume. I've had it about a week now and it works great. Sound quality is good at lower volumes, but starts to degrade to just okay at volumes above level 6 (Google Assistant) or so. It can go a lot louder than it ought to be played. Would be nice if JBL had moved to USB-C for charging, or better yet offered a charging base like the UE Boom. Support for faster charging would also be nice. If UE were to add Chromecast/GA to their Boom line (initially Alexa only) that would be a very nice alternative to the JBL Link family. But at this point I know of no comparable alternatives available yet for a portable, rechargeable, waterproof Chromecast/GA speaker. Overall I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the google assistant feature. The audio sounds crispy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has never failed me! Long battery life when charged and it is amazing for a party or just relaxing at the beach!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! Connects easily! Excellent sound! Nice look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love these speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects easily. Love all these smart products. JBL is a brand I trust. Customer support has always been on the ball.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but connectivity is bit flaky.

    No, I would not recommend this to a friend