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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 363 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the LINK 20 Smart Portable Bluetooth Speaker's sound quality, portability, and Google Assistant functionality. Many appreciate its long battery life and water resistance, making it ideal for various uses. However, some users have noted concerns about the charging port's durability and the speaker's size. Overall, the positive feedback on sound and convenience outweighs the reported issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 363 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and selected this model because having bought the same model for someone else who loved it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In love sounds awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend anybody Definitely will love it the sound is what you would expect from JBL speakers excellent excellent

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present last year for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy to use, sounds great. Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compaired to the google MAX that's almost double the cost... this worked just as well and like that its Portable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    D

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy give out good quality sound and bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black Friday purchase fir a gift. But opened the box and set it up. Love the sound and clarity but booms!’

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great speaker for all occasions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth speaker is so much fun at parties and outside events. Entertains your guests on any occasion.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Surprised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised by how easy it was to set up and use. We can use it from many other rooms than where it is located.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Big Portable Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Easy setup using the Google Home iOS or Android apps - Design is simple and unobtrusive - Sound quality is great (bass heavy if you like that) - 10 hour battery life is good for a speaker this size - Water resistant - Portable - this is the reason to buy this device. You can move your Google Assistant around the house, take it outside by the pool, and be able to control it all with your voice. - Can be added to Groups within the Google Home app (to play synced audio on multiple devices). Cons: - Cannot make phone calls like you can on the Google Home - Periodic drop outs or lost connection to Google Music (this might be specific to my setup, but thought I should note it as my other Google Home devices don’t have this problem) Other: I’m a little concerned that this isn’t a Google product. For example, will it receive updates for new features, or will new features potentially not be enabled (like phone calls) If you want a portable Google Assistant speaker, I would easily recommend this speaker. The sound is great and battery life is good. If portability isn’t important, I would get a Google Home instead.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this product because we can connect with google product and listen the music in all room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my brother and haven't heard any complaints.. I own a smaller one and it has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An Excellent Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Google assistant too does a pretty good job. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Portable speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DIDN'T EXPECT IT TO SOUND AS GREAT AS IT DOES! WORKS PERFECTLY AND THE GOOGLE VOICE ASSIST IS A GREAT FEATURE

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Awesome Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought speaker as a gift and he loves it. We control just about everything in our home with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker, great bass and if you connect another jbl speaker, it sounds even better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker has great sound. Super nice being able to link with other bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow, amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning on a variety of topics being discussed with my Link 20. Nice soft and sweet voice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL - LINK 20 Smart Portable Bluetooth Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. I can crank it up and it sounds so perfect I can hear every note and word!

    I would recommend this to a friend