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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 867 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these thinking they were noise cancelling. I liked the sound quality and fit. If I wasn't set on noise cancelling head phones I would have kept these. Great headphones for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how good the sound is. And cancelation sound effects are excellent. But there is just one bug. Constantly trying to connect with Google assistance even I don't want to...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product - works well with my Toshiba Fire TV. I can watch TV without disturbing my wife! Value was good because i got abt 50% Black Friday discount

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing! Currently on sale for $80 and comparable to $300 headphones. They have some cool features, great app support and the noise cancellation is awesome. Very impressed JBL!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to read the tiny instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband's Christmas present. Just learning how to use it with his iPad when he's listening to his audiobooks. Due to a stroke, he is limited on his ability to read print books. The instructions were challenging as the print is very very small. Gray ink on white paper. There are symbols explaining the small controls, so first had to figure out what the symbols stand for. Words would have been more helpful. I managed to get the headphones paired to his iPad, now need to work on paring up with Alexa so he can also listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING HEADPHONES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 400BT for my mom on Mothers day so I decided to get myself a nice pair of headphones. The sound proofing on these are amazing! I even use them for gaming and they are phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve bought in a while. Great sound and great base. I would definitely recommend these for anyone that’s looking for noise canceling headphones that are affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality at a fraction of the cost of the high end price range ones...I'm no recording studio tech but sound just as great as others for twice the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great Bluetooth Good Sound Low Volume Low Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is very nice and battery is good as well as sound quality... Just doesn’t go very loud or have good bass

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound! Connects easy! Even though this one is not Active Noise Cancelling, that gives me a reason to hear what is going on around me in case things needing to be taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Its Very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very good headphones . Clear high sound , good for workout .. the only thing that i don’t like is its weight cause it is relatively high

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Worth it if on sale.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nabbed these on sale. sound quality isn't the best out there, but for the price and comfort they are a good deal. The band color looks dirty at times. but up close it's just perforated.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well...bought this for my granddaughter for her school laptop. She loves it and never no worries about having it charged or plugged directly into her laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my girlfriend and she loves them. They are nice but I must admit that my Bose Sound Link II are much nicer but 2.5 times more expensive than these JBL headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the ear is the way to go. I had no idea what I was missing using ear buds for so long. Good value. There was a significant sale on the price though. Still very well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband and they block out noise from other TV’s and also son plays drums quite often and these work great. Still can easily hear TV when using.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the fast charge and the sound incredible!!!! It has a button that puts the sound low if some one is talking not to mention siri , Google, alexa a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I like that it comes with aux cord if you don't want to go bluetooth. Sound is good but was hoping for it to be a little louder. Noise cancelling works well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good headphones for music not gaming tried them at gaming not good but to listen music they are the best for their money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good but I found that after wearing for a while, (an hour or more) it started hurting my ears. Not the sound, physically hurting my ears. Other than that, very nice headphones.

    I would recommend this to a friend