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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 867 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL HEADPHONES

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great product they don’t hurt my ears like some headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NICE TO HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup is exceptionally well and We love the sound quality. Got this at a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones. good sound for the price. still good night a year ago

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They are very nice to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are great. They took some fine tuning on the app, but after that they sound really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great JBL wireless headphones for the price. There are good in sound and in movibility.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise canceling. Bought for ten year old daughter and she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    would buy again for sure!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with these headphones. use them for the TV at night and the sound is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my son and he loved them and uses them all the time. They are very well made and have excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones without spending a ton of money. Easy to use and battery life is super long!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Helps me hear what I'm thinking.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drowns out the sound of your 24 year old helper playing his xbox all night. They sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good... but....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features and the sound is good. The plug on the headset for charging: Is so tight, when I plug it in I think it’s the wrong way (it’s not) so I have to like force the plug in. With the buttons being on one side: I hit the wrong the button all the time and always have to take the headphones off. ~suggestion would be have the volume on one side and all the other buttons on the other side.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Live 500BT. We're always looking for ways to improve. We'll make sure to forward this to the appropriate team. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    comfy and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do the job well enough. Not as portable as sennheisers that I have, but they do the job for a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No case included!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy setup, wish they had a case included to save it from getting dirty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Teen approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my 15 year old son. He absolutely loves them. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy you can’t go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I’ve purchased as far as headphones good quality an well worth it!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL headphones looked really good, and were on sale so I figured I claim them as my next Bluetooth headphone. On first glance, they were much smaller than expected. As for sound quality... well it really let me down. Even on max volume on your device and the headphones themselves, it barely sounds like it's only half volume. After trying them for a couple more days, I decided to return them. the only things I liked was the virtual assistant feature for Siri, Alexa and Google. I think it would work great with better headphones. The second and last thing i'm impressed with is its range. And that;'s about it. I do no recommend you buy these even if they go as low as $20.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 500BT did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound for the money. Not sure why there is an app for these headphones. Pretty pointless. Good headphones nonetheless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised. The sound is good just wish it had more kick to them and stronger bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    HURT MY EARS SO BAD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about these except that after a few days, I had developed pressure injuries on my ears because the padding wasn't thick enough and the inside of the headphone was pushing against my ear pretty hard. It hurt and I thought, I'll just wait and see because maybe I'm not used to it. Nope, after about three days I have pretty bad sores on my ear. So if you have small ears, this will probably be fine. Also hurt the top of my head, not much padding there. I did get frustrated with bluetooth connectivity too. Often times, I would try to answer a call or make a call and the headset was clearly connected to my phone but the call would come through my phone speaker and not the headphones. Frustrating. The sound quality of music, phone calls, and gaming was fine. The mic would pick up any noise though, which was not ideal. And I liked the color (greenish blue). And I LOVED that it was connected to Google Assistant. Overall, I'm sad that these didn't work for me, but they're definitely not worth keeping since they literally caused sores on my ears. I will be returning these and buying Sony or Bose.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Live 500BT. We're always looking for ways to improve. Please reach out to our Customer Support if you need any assistance. We're here to help.
      https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good if not better than beats. We have both . My husband loves them.

    I would recommend this to a friend
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