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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 867 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, and wireless connectivity of the LIVE 500BT Wireless Over-The-Ear Headphones. They appreciate the fantastic sound, comfortable fit, long battery life, and affordable price. However, some customers have concerns about the volume, portability, app, and ear pain. They find the volume to be low when connected to a TV via Bluetooth, the headphones to be bulky for daily use, the app to be unnecessary, and the headphones to cause ear pain during long-term use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 867 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and have great sound for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL - LIVE 500BT Wireless Over-the-Ear Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and comfortable head phones. Very good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Absolutely great for overall music listening.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to everything from heavy-metal to country. These work well with all types of music. And they’re great for talking to people on the phone. I’ve never had any complaints about people hearing me on the phone. They come with an equalizer app. The presets work fine for me. The ambient feature works well too. If someone walks in the room or there is a noise the music will fade automatically. You can turn that feature on or off. I usually leave it off. But it works well. The bass isn’t exaggerated like on some headphones. I don’t care if my phones are vibrating with the bass. They’re comfortable to wear. My ears don’t actually touch the inside of the earpiece. So they don’t get dirty. It’s also pretty easy to switch between Bluetooth devices. I listen to music on a tablet. I can switch to my phone easily if I want to make a call or receive a call. I’m sure there are better headphones with better specs, but this one will give them a run for their money. I’m very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    A Best Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built well, comfortable, outstanding sound for all types of music - AND - JBL has an app with preset and custom equalizer. Best of all the stay put when I'm working out, even upside down!! Tried Sony and Skull Candy neither came close to these!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for the gym or regular routine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets I've ever had. 100% better that beats or Bose. Sound quality is perfect the fact it got the three sound setting makes it perfect which the noise cancellation works perfectly. Especially at the gym when I just want top concentrate. They fit my ears comfortably and are very light. Price in my opinion is well placed.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great Bluetooth headphones. They were 50% off and well worth the price, The sound, and bass are really good. FYI if a home receiver states Bluetooth, it means you can transmit music from another Bluetooth device like an iPhone or iPod, not that it will send music to Bluetooth headphones. Home receivers have a Bluetooth receiver not a Bluetooth transmitter, which is what is needed for Bluetooth headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Fit

    Rated 5 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Nice sound. Nice bass. Nice fit. Comfortable on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good Over The Ear Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had to have these. She used them twice, so I started using them. These are pretty good headphones. I prefer over-the-ear headphones over earbud-style. These are not the top of the line ones, but they are good for slipping into your own little world when you need to enjoy your media and shut the world out as needed. I have found that any JBL headphones are decent at the very least, and these do not disappoint. Over a year old and still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kick butt!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL kicks some butt in the headphones department. I have purchased and returned a lot of headphones. Trying to find that right one FOR ME. To be honest! I only bought these JBL because of the sale price. They had a AWESOME one day sale going on. So I said, what the heck. I'll give these a try. Especially it this price point ($79) why not. Let me tell you... I am so glad I did! The volume and sound quality is top notch FOR ME. I heard the app is good too. TO ME, I don't need the app right now. They sound good right out the box. There's so much these headphones can do. These JBL offers so much it a reasonable price. Compared to other way more expensive brands. Overall, these headphones are just right FOR ME! I just got lucky with the sale price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sitting at home during quarantine allowed me the opportunity to listen to more music than normal. I have not listened to music through headphones in decades, so I wanted to experience it again. I always had good experiences with JBL products in the past so I thought I'd give these headphones a try. Love them! The fit is comfortable, even after a couple hours or more wearing them. They sound good, picking up subtle parts of music I usually don't hear when listening to them through traditional speakers. They also cancel outside noise pretty well too. I love getting lost in the sauce of music again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t pass up the $59.95 price. Would have been worth it at $150. Very comfortable with good all around sound. I have always like JBL and I’m happy with these headphones. I don’t care that they don’t have noice canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is almost the same as beats, soft on the ears and hasn’t left my ears feeling sweaty, great battery life, the jbl app is interesting I mostly use to see the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL Live headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset during a good Best Buy sale and like them a lot. Great sound quality. Very comfortable on the ears and the battery holds its charge well. Would strongly recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    I use them everday

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable, and fit over my medium sized ears. I only have to charge them 2 times a month, and typically use them when I get home from work to do chores and dance around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great for BTE Hearing Aid wearers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These over the ear headphones work very effectively for people who wear behind the ear hearing aids as well as normal hearing folks. Wonderful quality with great sound. I appreciate the clarity with a good level of bass. Also good to use in zoom sessions. The only con for me is that they are not comfortable if worn over two hours because they are snug. The snug fit, however, is great for background noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone sound great. They can be connected to two devices via Bluetooth and they work seamlessly with both. Battery lasts a long time. Integrated google assistant is a really nice feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! They are super comfortable. The JBL sound is just as good as any other headphone. These are not NC but you can definitely compare them to NC and they are good. The ability to switch modes to be able to hear those around you is really neat, and the reason I purchased these in the first place. The only downside is you have to use your phone or watch to skip songs because there is no way to do it on the headset. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and quality are 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between these and airpods and am SO happy I went with these. Bought them right before a 6 hour flight for me and my husband and used them for music and a movie and not only were they extremely comfortable to wear for hours, the sound quality was the best I’ve ever experienced with headphones. The noise cancellation feature is amazing. We were able to connect both sets of headphones to a laptop wirelessly for a movie and had zero issues with connectivity and sound quality. I can’t say enough how happy we both are to have purchased these instead of in ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Deal... Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless headphones. They fit great and the sound quality is excellent. I did a lot of research and these have the best prices. I highly recommend this product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL wireless headphones have very good quality sound, they charge quickly and hold charge for a very long time making them great for long trips. All at a very reasonable price making them a real value

    I would recommend this to a friend
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