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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 928 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers find value in the LIVE 650BTNC Wireless Noise Cancelling Over-The-Ear Headphones for their exceptional sound quality and comfort during extended use. Many users appreciate the reasonable price point and extended battery life. However, some users have expressed concerns with the volume, Bluetooth connectivity, controls, and charging capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 928 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Sennheiser model for my daughter. These are better! ANC is quite good for the price and features/connectivity is better/easier. Like the rechargeable aspect too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Headpones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped charging. Returned to Best Buy under warranty and go the upgraded one as this model was not available. Hopefully the new ones will work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value of headphones we looked at.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried on several different brands of noise canceling headphones and felt the quality and value of the JBL brand was the way to go. Bought 2 pairs for my wife and myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good in the given price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in the given price. Obviously missing features like Noise Cancellation and would be better sound quality expected from JBL

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    1st: Loose hinge 2nd: Bluetooth issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial impression was that the weaved pattern and the headphone materials were of top quality. However, after looking carefully at the first JBL, the hinge was loose and the headset would not stay in a fix position. After returning it and thinking it was a lemon, the 2nd headset had two bluetooth signals. I did not really know what that was about, but later after turning off my computer and turning it on the next day, the stability of the bluetooth was awful! I had to keep removing the bluetooth device and readding it to prevent choppy connection. I would advise you to stay away from this headset. PROS: - The design - The sound CONS: - Terrible quality control - Bluetooth issues

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Live 650BTNC did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM JBL

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have bose before these and I think they have a better sound quality overall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the brand

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the JBL brand, because of these headphones I have now bought a surroundsound system and looking to buy the wireless earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good at the first year, bad material

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the headphone about a year and a half ago. For its price, it is a good headphone. However, the quality of materials and workmanship is disappointing, the leather and foam around the ears area starting falls apart even though the product get taken care of quite often

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Surprisingly hard to destroy without a hammer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get things paired up, the sound is great. Noise canceling is good, not great. But the paring and connection is terrible. Pairing the headset to the device you want is iffy at best, madding at worst. Wanna pair it to another device...maybe. The directions are great about how to set it up initially. If yo want to put it in pairing mode a second time...take a Valium and start googling. Give up and just decide to reset to factory. Also good luck. After a year of occasional madness, I transformed the headset into tiny plastic pieces. It felt good. Bye JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for this review, please try pairing via Bluetooth our JBL Live 650BTNC with another source device (smartphone, tablet). If the issue does not occur with another source device, you can follow the troubleshooting steps from our 'Bluetooth Troubleshooting Guide' (Pairing issues with a Computer or PC) by clicking on the first link. If the issue is happening with other source devices or if the troubleshooting did not fix the issue, you may contact our customer support using the second link. https://bit.ly/3bPm24Fhttps://bit.ly/36JTBlN JBL

  • Rated 5 out of 5 stars

    In your own world

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these is amazing. Balanced, clear tone. Equally important is that they are really comfortable to wear. Can't recommend them enough.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All around disappointing.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a while now. Here's what I've found - Sound cancelling barely works. It will take out some background hum, but that's about it. But: It won't cancel airplane engines. Oddly, voices come through more clearly when sound cancelling is on. A breeze against the mics causes odd amplified sound. - These do not play well with bluetooth on my Mac. Specifically: I can't see the battery charge and the headphone volume isn't controlled by my laptop's volume controls. - Brushing against the earphone shell is very loud. - They're uncomfortable after an hour or two. I have to keep adjusting them so they hit my ears in different places. - I was attracted to the feature allowing me to plug into a standard headphone jack if the battery is dead. However, the jack on the headphones is nonstandard, which means carrying yet another cable for this eventuality. I'll leave sound quality to other reviewers. It's fine as far as I'm concerned, but I'm no audiophile (nor are these audiophile headphones.)

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL LIVE 650BTNC did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Best headphones around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones phone totally do what they said. The noise reduction is amazing and the sound quality is superior. Definitely great value for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first pair of jbl headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the jbl headphones I got had a pair of beats that went bad so I had to go looking for a new pair and these were black and on sale thanks bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to setup and use. Just one issue - cannot seem to adjust balance between left and right components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dog gone unreal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the volume at which i can listen to adult entertainment is astounding. it’s like i’m in there with them, and boy does that get messy. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed using these headphones whether working outside in the yard or hanging inside. The bluetooth connection works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for the Buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the Beats and Bose headphones had a better sound.... But not at double or close to triple the price. Wonderful item...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at all the different head phones and came to the conclusion that these were the best value, best made and have the sound I liked.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Good inexpensive noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use and work pretty well, especially for the price. They fit comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound but not comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound however you can not use long due to uncomfortable design and cusion

    No, I would not recommend this to a friend