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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,270 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL - No Noise.. all sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Headphones.. great value and not paying Beats prices.. I use them for traveling mostly and it blocks out all of the noise on the planes.. you know what I am talking about.. def recommend..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancelling headphones I ever had . They really cancel out sound . There is three different sounds types. I highly recommend downloading the app because you can adjust the frequency.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling. Great sound. Pairs easily with Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    jbl.com

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this JBL they are awesome gerat price and sounds awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great set of noise canceling headphones.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these headphones is very good. Easy and fast to connect to any bluetooth sound system. The noise canceling feature works really well especially in crowded places like airports, and on airplanes to block out the engine noise. Very easy to use with the app on your phone if you choose to, otherwise just use the buttons on the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the headphones are exactly better than the previous ones i owned i like how the music stops when you pull them off of your ears the clarity could not be better very clear sound very crisp

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They're decent...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good and sturdy, also the sound quality is pretty good as well but I think they could've done better with those. I use a pair of audiophile headphones for about the same price for my PC, and they're phenomenal but that's just me nitpicking. The takeaway from these headphones that made me give it a three, was audio maxed out isn't "loud" which I enjoy having every now and then at the gym. Another takeaway from these also is there is a terrible rumble in the headphones when you have audio cancellation enabled which is very distracting. Overall, the app for the headphones is very easy to navigate and setting up your EQ's is modular which is nice. If I could, I'd probably have gotten another pair from a different brand though.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're sorry to hear that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. JBL

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I use my headphones while studying, watching movies and listening to music. It feels comfortable, and the sound is great. The battery life is longer than the more costly headphones I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Noise cancelling, good price and good equalizer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice but not the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality but not amazing. The ANC and talk through functions work very well, better than my Beats Studio 2s. I feel like these are a solid middle of the road option. But next time I’ll probably splurge and go with something a little more high end.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are pretty great they have lasted a good time but it could be better if it was more sturdy and not break as easily. Sound is great and noise cancelling as well and being able to tweak your headphone settings

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great value when on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is adequate and fit is nice. The material quality feels nice and high. Auto connects via Bluetooth and accessible to Apple and android. Great choice for gym work outs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing i bought however it is a bit big due to my head is on the smaller side.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy Drummer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphones i have ever had! Work as advertised. I use them to play drums and I can't hear a thing! If your in the market for a Pair of headphones I highly recommend getting these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are amazing, I wasn't sure if this are going to be good, I'm a Beats and Bose fan, but this purchase was a good decision that I've made. I recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL has always been my favorite in value. I feel like JBL products sound and perform way above their price range. These headphones are no different and I'm glad I bought them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Qulity/Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent Quality, east to use, very comfortable on the ears. Blue tooth is great and the Siri commands make it simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Didn't love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like that the volume could get higher, I can go max and still hear people talking. The noise cancelling feature works more like a noise diminisher but you can still hear. Bass is bomb tho.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great over ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these over ear headphones, very confortable even after hours of straight usage. Long last battery, excellent noise cancellation, and finally sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disconnecting and reconnecting

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now ill leave it at a 4 star review as ive had them for appromately 5 months now and have had connection issues for a month now. Ive checked the battery and it has stayed charged, ive tried unpairing and repairing and it keeps disconnecting. I have the app and on it there is an auto disconnect which i have turned off. Im not sure if mine are faulty or if its just me. When researching this i did see forums of this being an issue. I have the 2 year protection so going to see if i can fix it but dissapointed this happened after 5 months. Previously had another pair from their older generation and that lasted me 3 years and i only needed to replace it because i broke it on accident so with that expectation i thought these would have been great

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      To avoid interference when using our JBL Live 660NC, please keep away from wifi networks, walls, and other Bluetooth devices that may interfere with the signal of your earbuds. If the issue still persists, we'd like to work with you directly to address the issues you're experiencing. Please contact our customer support service via our official website or toll-free hotline. JBL