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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,270 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my headphones almost a year and I love them. They are noise canceling which I love they are loud and the headphones are so good!! Definitely recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly good (I had no expectation)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when it was on sale. I just needed an on-ear headphone because winter was approaching and I need an earmuff - so might as well got a headphone. Ended up enjoying it so far! It’s been a year since I bought this and I used it almost every day. Of course the ANC isn’t comparable to high-end brands. When I’m riding the bus, I could still hear the rumbling sounds of the engine (barely there) as compared to when I used my AirPods Pro. In my cubicle at work, though, my coworkers need to poke me on the shoulder because I can’t hear them when I have this JBL on. Over a long period of use (2-3 hours), ears might hurt a bit. One more thing that I like is the leather pads is easily cleaned!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and amazing bass for the average listener. I’m partly deaf so I wish it had a bit more volume. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top quality line

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, top line of JBL. More standard than bigger brand names

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for a great price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing sound quality without an overwhelming bass of some headphones Good quality for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really great. The quality is great! And the background noise cancelation is something I’ve never experienced before. I would recommend these 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter and she is completely satisfied with them. They are are noise cancelling enough that she can use them in class plus they have good sound quality when used with her phone. A quality product at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an excellent set of headphones. I got it for my daughter to help concentrate while studying. She says it's done wonders to help her drown out all the craziness in the rest of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hearing impaired freindly.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good if you have hearing aids I take mine out and put these on and the sound is load.i am 75% hearing loss in both ears. I use the while working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones !!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love the quality. Had a few issues with the inside of the headphones rattling when I would listen to something with high bass but I swapped them out and the second pair worked like a charm. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    All around great headphones

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I’ve only used these for a week so far, and I have to say these are great! Perfect for gym members and just listening to music. Definitely will be put to use in my upcoming college life!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Its not as loud as i thought it would be. There very comfortable..and the controls are easy to work with...it just aint loud enough 4 me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Connectivity perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a good connectivity but I doesn’t feel friendly with glasses . Sound quality is good . Battery life is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a Beats Brand before it and I decided to return de Beats because a poor sound quality. JBL provides me a better sound quality and an user friendly app too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, recipient is satisfied with noise cancellation and sound quality. Have yet to see how long battery life is, it has only been about 4 hours of use so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xmas gift for hubby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Xmas gift for my husband. It’s absolutely the greatest thing maybe even better than certain lines of beats headphones! My husband is extremely happy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL Live 660 NC

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired these and they are excellent, but we opted for the Apple AirPods Max in part because the Apple products just work better with Apple devices. That being said, these will connect to Apple devices they just do not switch between devices automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Incredible sound

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This set sounds incredible, simple to use and the battery charge fast when use a fast charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for school, for my 4th grader who has ADHD and so he says he likes it. I mainly bought it because of the noise cancellation and he gets easily distracted, so hopefully they are helping.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AMAZING Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live Sounds great! Well worth the cost of the headset. Has preaure sensor so when you take your headset off the music will pause. Putting back on, it plays. Easy on the ears.

    I would recommend this to a friend