Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 1265 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,265 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and great sound. Not too loud, but enough. Noise cancelling it's okay.. have them for one year. Will buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Incredible sound

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set sounds incredible, simple to use and the battery charge fast when use a fast charger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    build quality bad, sound quality good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this almost 2 months ago as a christmas present. sound quality is great and the noise cancelling is meh, but over time the hinges on the left earcup has been deteriorating, with the hinges falling off and the inner plastic containing the wire breaking off, and my right earcup is starting to do the same. I wouldn't recommend if you care for the build quality.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're always looking for ways to improve. We'll make sure that this will be forwarded to the right team. Additionally, your JBL Live 660NC comes with a one-year warranty. If you require any additional assistance, please contact us -- (877) 871-6755. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my granddaughter and she is completely satisfied with them. They are are noise cancelling enough that she can use them in class plus they have good sound quality when used with her phone. A quality product at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has gread sound and the fact that it cancel any outside noise. For me is just a way to hear calm music while studing or to concentrate. Thats just me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and sounds great, I love that they connect to my phone and laptop at the same time so I can switch seamlessly between the 2 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL Live 660 NC

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired these and they are excellent, but we opted for the Apple AirPods Max in part because the Apple products just work better with Apple devices. That being said, these will connect to Apple devices they just do not switch between devices automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling headphones. When my daughter has them on she can't hear anything else. She wore them on her plane ride going to Africa and loved them.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Not too bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not too bad. It’s not loud as I expected it to be. I thought it would be louder. It also comes with a complementary carry bag as well so that’s a plus. JBL could’ve done a little better with this tho.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent buy def NOT the best buy

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with awesome noise cancellation but the base sucks big time unless i just got a faulty product but since day 1 its been garbage. Great quality feel though. Probbaly wouldnt purchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headsets

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and I and they look, sound, and feel great. I use them for my iPhone and laptops. They keep the outside noise outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, good fit, nice noise reduction for airplanes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love em

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said they are perfect. She had been looking for a good noise canceling headphones that had just the right amount of ear padding and still not be too bulky

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    All around great headphones

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used these for a week so far, and I have to say these are great! Perfect for gym members and just listening to music. Definitely will be put to use in my upcoming college life!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Christmas Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to give Christmas presents that make people what I call giddy happy. That’s what these headphones accomplished. I understand the quality and sound are superb and the noise cancelling feature is beyond expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 3 out of 5 stars

    Right headphone pad

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass, comfortable with a caveat. This is the 3rd set I'm returning, The right pad keeps coming apart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Acceptable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Comfortable fit for long flights. Ear cushions seem to be holding up better that the 3 pair of bose headsets ive owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I Like them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very comfortable headset. the controls are easy to use and they pair up easily with my devices. The do feel heavy in your hand but once you put them on your head, they are light. Unlike other brands that I have had this brand does not get uncomfortable as you use them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent JBL headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the adaptive noise cancelling feature and the ambient talk through feature to take in the surrounding area where you are at so you can still talk to someone without having to take them off all the time also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I bought them to listen to music while on a riding lawnmower. I could barely hear the music with airpods. These are so much better and cut out the lawnmower noise.

    I would recommend this to a friend