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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,270 reviews
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones for my son a few weeks ago and he absolutely loves them. He uses them everyday for homework or just to listen to music. The headphones are pretty light weight and easy to use on a daily basis. I'm pretty happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Acceptable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Comfortable fit for long flights. Ear cushions seem to be holding up better that the 3 pair of bose headsets ive owned.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort

    Rated 3 out of 5 stars

    Right headphone pad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass, comfortable with a caveat. This is the 3rd set I'm returning, The right pad keeps coming apart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great For Air Travel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for traveling such as an airplane. My ear buds kept falling during flights. These are so much better when on the place. They store easily too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I wanted and needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to use at the gym for working out. They're comfortable, sound great, and keep the noise out. They do exactly what I got them for, and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my JBL Headphones!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!……….Great Price as Well……..Would Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The noise cancelling options are great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I showed a few people the different settings for noise cancelling and they decided they want a pair themselves. The microphone isnt that great but it works.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, good fit, nice noise reduction for airplanes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these headphones a fair chance and I really wanted to like them. The main issue was immediately apparent when I noticed it can’t handle bass in the minimal sense. I listen to a good amount of jazz and the slightest amount of bass creates distortion. It’s very unfortunate. The equalizer does not help much and I spent at least an hour trying to configure these headphones so that there’s less feedback. They are quite comfortable though, and the noise cancellation works very well. I can absolutely see why they went on sale for $100, and even for that price it’s not worth it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We are sorry to hear that the quality of our products. Try using a different app or program, and try listening to the audio at half volume than what they normally listen to. Make sure the headphones are away from other sources of wireless signal – you could be experiencing interference. If you’re streaming audio content from the internet, the issue could be with the internet connection and not your headphones. Reset the unit; switched ON, press and hold both volume buttons for more than 5 seconds. Your headphones are now reset to factory status. If you've had this product less than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi JBL

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Quality and battery life hey, do you guys want to

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually buy the beats solos, but they are outdated. Try these for the price I’m paying in the battery life I’m getting it’s fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Jbl 660 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these upgraded jbl 660s they feel better around the ears and usb mini is on point for charging them wish they came in bright red color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing! This is my second pair. I bought them for a friend's son who is non verbal autistic and he loves them too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. They connected easily and cancel out all outside noise while listening to music. The music comes through crisp and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very high quality !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for canceling out background noise ! Very comfortable and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave them as a gift and got to test them out. Sound great with no problems. Also, the app helps you to tune the sound to your liking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Killer headphones !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding , cool app to EQ the tunes or whatever, only slight downfall is the max volume … I like it really loud so this is definitely subjective.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Grab these now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!! Absolutely love these headphones. Perfect for the airplane, just got back from a work trip and cancelled out all the noise and had a peaceful flight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones yet. Very durable. Does exactly as should and described. My entire family uses them. Go get yours now

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great if you have small ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good for the price. The buttons feel cheap, but work fine. Biggest complain is that this is supposed to Over-The Ear and it is not for an adult with smaller ears or a kid. I have average size I'd say since I am an average sized human man. This really makes them uncomfortable and I wish I could send them back but sadly my return date has past.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We're always looking for ways to improve. We'll make sure to pass this along to our development team. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a beats user for the longest time. But I love how these are top notch quality and have a really crisp and premium sound! These headphones sound like they cost 300 bucks!

    I would recommend this to a friend