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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,270 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love JBL but this one was a disappointment noise cancelation works great. The volume is low even though its on high. When I workout I like to jam out

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. We're here to help. Try to forget/unpair the speaker on your device. Connect the headphones to your device. Try to connect the speaker to a different device (phone/tablet/music player) to see if it fixes the problem. You may also reset the headphones by turning them on, pressing and holding the "Volume +" and "Volume -" for more than 5 seconds. The headphones will turn off, and reboot to factory default. You may need to 'forget' the headphones in Bluetooth settings on your phone/tablet in order to pair them again. If these steps did not work, for further assistance with your JBL Live 660NC, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones. I use them every morning during my workout. They hold charge very well and sound great. Very pleased with these and you can’t go wrong with the reasonable price tag. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crisp and they fit pretty comfortably on your ears, the weight is pretty light which makes it a very good choice, better than other options that are much more expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones exceed expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was at the top of my child's list this year and he was thoroughly pleased with them! He has airpods for his iPad but wanted something he could use with his Samsung Galaxy phone. This was the perfect match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My JBL Bluetooth Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still excited about this pair of headphones. This is what I do. I love linking them to my phone as well when I'm out and about. It connects to Google and all I do is talk to it to get connected to friends and family. JBL is a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a Christmas gift for our oldest grandson. He hasn’t gotten it yet, so my review is more about the excellent service received by BestBuy. It shipped quickly and was received in excellent condition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Catch these on sale

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on saw for half off. At the price I got them for, they’re worth it. I wouldn’t pay full price. The adaptive noise cancelling is a little wonky at times and they could have a tighter fit. The talk through feature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound and great features for a very reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome and the base is very good" JBL" are the best

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are very comfortable and stay on while exercising. The sound is very crisp and clean. They also connect with my apple watch with no problems which was an issue with other brands in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My revue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great nicely placed physical buttons great battery life............................ . ....... . .... . ...............................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound, subpar ANC and uncomfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have good sound quality and the app is easy to use BUT wow are they uncomfortable after about an hour. Bought them mainly for use on flights and they have only mediocre ANC, there are better options out there for the same price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Live 660NC. We understand that the fit of this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. JBL

  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife. Price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to DJ loud events. Cant complain. Very adaptable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Noise canceling works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the Masons product I have ever bought

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are amazing and the noise cancelling is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a tight fight , comfortable , anc (noice cancelation) works ok not the best can still hear things around me. Used jbls in the last they are pretty solid headphones for the sale price of 149.99 beats sonys 710s on build quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fits My Needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item for an affordable price! They work well- They are used in a work setting - noisy machines in the background. I can still enjoy my music!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a different task but I ended using it for all my audio tasks. I love the bass cable connection for when your battery runs down or if you are a cable headphone person.

    I would recommend this to a friend