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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 1266 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, price, bass, fit, and connectivity of the Live 660NC Wireless Noise Cancelling Headphones. They appreciate the crisp sound, comfortable fit, long battery life, affordable price, impressive bass, secure fit, and easy connectivity. However, a few customers have expressed concerns about the volume, wishing it could be louder. There were also a few complaints about discomfort, but these seemed to be related to the initial break-in period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,266 of 1,266 reviews
  • Rated 1 out of 5 stars

    Not a good experience...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones unfortunately had a habit of getting caught up in my hair. It was so bad that I eventually had to break the headphones to get the headphones free the last time it happened. Personally I wouldn't order these again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Live 660 NC. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Rated 1 out of 5 stars

    Bare lasted a year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset lasted barely a year. The low frequency is gone. The noise cancelation is not working. Very bad quality. Will never get JBL brand again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jvc head phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my son as a gift , he did not like it. Hope to return it but was too late .

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. We are always looking for a way to improve. Please contact our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) for further assistance. JBL

  • Rated 1 out of 5 stars

    Poor Quality and Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are junk. The audio is not perfectly balanced and they keep disconnecting.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Live 660NC. Please try to reset the headphones if this can help fix the problem. Press and hold the volume - and volume + buttons for more than 5 seconds to reset the headphones. You could also check your source if there is an EQ balance control that can be adjusted. If you need more help, please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 2 out of 5 stars

    Don’t waste your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the most frustrating headphones I’ve ever used. The motion detection to stop/start music is WAY WAY too sensitive. It will randomly stop music for no reason. The noise canceling aspect is bad too, not sure why they are even marketed as such. Skip this pair of headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 660NC didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. JBL

  • Rated 3 out of 5 stars

    Not even worth $100.00 maybe $50.00

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is average at best. Don't waste money

    No, I would not recommend this to a friend