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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 287 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 287 reviews
  • Rated 4 out of 5 stars

    Great for BASS... but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for better soundstage.. Otherwise okay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these within the last six months my family loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I love it! This is an amazing product!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won't Stay In Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they're in they should amazing but they're constantly migrating out of my ears. I wish they fit better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible last 14 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought October 2024 and the right earbud has already died. Luckily, we got Geek Squad plan so I am hoping they can fix them. Makes me mad that they only lasted 14 months!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    *#$& no !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. They keep loosing from phone. Keep looking for software update to fix them but not yet. I will not be shopping at best buy anymore. 9 years of being a customer and tens of thousands of dollars. Your fired

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, they aren’t mind blowing. They fall out pretty easily. Sound is decent but again, not life changing. I expected a bit more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Headphone quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck not enough bass and not loud enough JLab is better quality

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Your paying for the case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was too loose for me and they didnt go far enough into the ears to get a good seal. When I did cram them into my ear to get a good seal, the sound really wasnt thet good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should of bought someone else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .. 16 is the highest volume n it sucks.. i need these to be loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They've given up on quality apparently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So problems right out of the box. Won't stay connected, a slight breeze will start and stop your playback, but at the same time takes thirty attempts for it to register a finger. And now with the new update, the charging case is now just a case. Customer support is non existent and warranties are apparently a buzzword and not a real thing over at JBL. Avoid at all costs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New out of the box. Advertised as having 10 hours plus a total of 40 with case recharge. These have decent sound. The nc is ok, not great. The battery life is absolutely horrible. These are new and I can only get about 3.5 hrs on a full charge. If I had known the battery life was this bad. I definitely would have gone with a Sony or Bose!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Live Buds 3. The battery of your unit may have been depleted. It is recommended to charge both the buds and the case to ensure that the battery would last. Please contact our customer support for further assistance. JBL

  • Rated 2 out of 5 stars

    Ok but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger and bulky, i used them for about a month and upgraded to the galaxy 3 buds and same quality but smaller case and buds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, their is alot better options out their. The screen is just a gimmick in my opinion. Sound quality was not comparable to my old (3 to 4 years) akg samsung earbuds.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing noise cancellation and audio quality. Not terrible out put, but definitely not good enough to justify price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 1 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product, battery life sucked and wouldn't hold a charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hated these!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value these aren’t good. I hate them to be honest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dident really feel like good quailty ear buds especially the case very useless

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our JBL Live Beam 3. We value your input, and we'll make sure to forward your feedback to the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    I hated these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible sound quality. Mic was great for calls but SUPER quiet. Went back to my Bose Ultras for music and using nothing ear 1's for calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headphones for gym use. You can still hear any noise when the noise canceling setting is on. The music does not sound loud enough to be noise canceling.

    No, I would not recommend this to a friend