Customer Ratings & Reviews

The case is more like a gimmick, but the headphones in general sounds great. Fits great in the ear. Has a long battery life.

Comfortable and the noise cancellation works very well, durable in terms of battery and very versatile utility of the screen.

I would have given these 4 stars if mine hadn’t been defective. I’m using them with a Galaxy S25, and overall, the experience was great — sound quality is very good, the fit is comfortable even with my small ear canals, pairing was simple, the JBL app works well, and the ANC performs as expected for this price range. Unfortunately, the right earbud developed a faulty amplifier that randomly bursts out painful, full-volume noise. JBL’s warranty service was quick and painless, but the defect itself was disappointing. I’d still recommend them, but I deducted one star because of the issue.

[Employee of bestbuy] The item was really good, fitting was pretty nice for my ears, and even with the silicon tips didn't fall at all. The sound quality is nice, no mt the best thing you get, but there's certain sounds you can identify. The ANC is ok, in comparison with other earbuds I had before is ok, muffles a good amount of sounds for what it is. As always JBL provides a beautiful bass in comparison with other brands that I have tried before. The screen on the case is apljs that caught my attention at first, it was an interesting concept, but it had to sacrifaice size for the screen, it was a bit more difficult to carry it in my pocket due to the bulky design. Besides that it was very nice.

They fit well. The noise canceling is well above prior ear buds I've owned all within same price point. The ability to control through the case is very convenient.

Battery 10 , sound quality 10. Connnectivity 10 fit excellent

I thought that Apple airpods are the only thing that would pair properly to my iphone. I also always wanted the JBL earbuds for a while and it did not disappoint. The sound quality, the bass, the functionality of the screen on the case are all super smooth and nice quality. The equalizer works pretty nice too. Noise cancellation is on point too. The only useless thing is the flashlight function on the case. It reminds me of the flashlight on the older ipod touch's that just illuminates the screen and does no actual shining. But being able to see the battery percentage for each individual earbud and the case is really useful. I also enjoy that I don't need to take my phone out to use the music control and pick up phone calls. The haptic sensors on the earbuds also works flawlessly. They are, however, very sensitive to the touch, so I am still getting used to that. Another feature that I like way better than the airpods is the ear connectivity. If I am out of range from my phone and I come back closer, the earbud would connect back to my phone and tell me it's connected and continue my music. Where as for airpods, sometimes it wouldn't connect back or I would need to reconnect it myself for the music to play again. The overall rating I will give to the earbuds would be 10/10 just because how amazing it is compared to the airpods.

Very nice product, the noise canceling is AMAZING, the custumazation for the erabuds is on another level, the screen is very helpfull when it come to regular use and outside use too, soynd quality is amazing, perfect fit too and does not bother while using, in general this product is a 10/10 no ear buds can compare.

Very good quality earbuds love the jbl brand has very good noise canceling and other features never once fall out.

Recently purchased these ear buds and quite impressed with them. Coming from the Sony Wf 1000 xm4 ear buds, I personally prefer the sound stage of these. The sound stange is much more bass forward which i prefer. The anc isn't quite as good as those but they are also $100 dollars cheaper. In terms of comfort i also find these far more comfortable. I had thought the case screen would be gimmicky but i actually find it quite useful when sitting at my work desk. I can conrol things without looking at my phone and getting distracted. Honestly think of a smart watch without all tbe health features. Overall very satisfied with my purchase.

Pretty good sound quality is good but does have some connection issues

I've been using these Earbuds for a few weeks and am very pleased. While I'm not an "Earbud expert" by any means, I am picky about sound quality, especially for music. (But not so picky that I'm willing to pay for "Opera auditorium" quality. But these meet my expectations.

Range is much better compared to Air Pod Pro 2. YouTube Music sound is vastly improved over APP2, APPMax, and any Beats. Equalizer control with JBL App. Ambient noise cancelation is not as good as Apples offerings but if you just want excellent sounding buds with the best base and long battery life. I can’t stand APP2 signal strength, subpar sound quality, and no sound customization which is why I took a chance on these after loosing one of the pods at the gym.

I spent less on a pair of AirPods Pro and fully expected these to be worse than them. JBL makes a way better pair of earbuds than Apple does! The sound quality is way better, and battery life is about equal. The only thing I don't like is that you can't carry the case in your pocket because the screen is very sensitive to touch. Otherwise its a great purchase!

got them as a gift for my wife and she loves them, theyve got different equalizers to choose from , the cushions for the earbuds have four sizes ranging from xsmall to large, has a feature for if you loose an earbud you can relocate it and the sond is amazing as well the noise canceling does a great job i would recommend buying these to anyone

I bought this for when I ride my motorcycle the adaptive noise cancelling is great

Great sound quality, great battery life. Not the best design shape for my ears, but super nice overall.

Great sound and easy to use.seems well built battery life is good

This was a gift for my boyfriend on Christmas and he loved it. He wears them everyday at work for almost 8hours and the battery last all the time, even when we get home, he can still works out peacefully without concerning if the earbuds are going to turn off on him.

Another fantastic product put out by JBL. Audio quality and bass are as you would expect. I love bass in my music, and these buds do not disappoint. Calls come in clear and crisp, and I have not received any negative feedback from the receiving end of a call. The adaptive noise canceling is a cool feature, but it definitely needs a bit of work as it is very inconsistent. For those unaware of what adaptive noise canceling is, it muffles the incoming sounds that could potentially hurt your ears similar to electronic earmuffs. As for my issue that took a star, I constantly have issues getting the left earbud to connect to the case when it is put up. This causes the earbud to not become fully charged and/or properly connect to my phone. This is a similar issue I had with previous Tune Buds that made me try these new buds out.