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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 321 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the impressive sound quality, which is the most frequently praised feature of these earbuds. Users also appreciate the comfortable fit and the sleek, slim design of the product. While many enjoy the reliable battery life, some users have reported minor concerns regarding connectivity stability, volume levels, and the performance of the charging case and noise cancellation features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 324 reviews
  • Rated 3 out of 5 stars

    Average for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost, they aren’t mind blowing. They fall out pretty easily. Sound is decent but again, not life changing. I expected a bit more.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    *#$& no !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. They keep loosing from phone. Keep looking for software update to fix them but not yet. I will not be shopping at best buy anymore. 9 years of being a customer and tens of thousands of dollars. Your fired

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Your paying for the case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit was too loose for me and they didnt go far enough into the ears to get a good seal. When I did cram them into my ear to get a good seal, the sound really wasnt thet good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible last 14 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought October 2024 and the right earbud has already died. Luckily, we got Geek Squad plan so I am hoping they can fix them. Makes me mad that they only lasted 14 months!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    They've given up on quality apparently

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So problems right out of the box. Won't stay connected, a slight breeze will start and stop your playback, but at the same time takes thirty attempts for it to register a finger. And now with the new update, the charging case is now just a case. Customer support is non existent and warranties are apparently a buzzword and not a real thing over at JBL. Avoid at all costs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New out of the box. Advertised as having 10 hours plus a total of 40 with case recharge. These have decent sound. The nc is ok, not great. The battery life is absolutely horrible. These are new and I can only get about 3.5 hrs on a full charge. If I had known the battery life was this bad. I definitely would have gone with a Sony or Bose!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Live Buds 3. The battery of your unit may have been depleted. It is recommended to charge both the buds and the case to ensure that the battery would last. Please contact our customer support for further assistance. JBL

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Should of bought someone else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .. 16 is the highest volume n it sucks.. i need these to be loud

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great if they work. These consistently cut in and out so much that I would not consider them usable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Headphone quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck not enough bass and not loud enough JLab is better quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    JBL live buds 3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurt my ears. The sound was not great. Not really user friendly.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for sharing your review. We appreciate your honest feedback regarding the fit, sound performance, and overall user experience of the JBL Live Buds 3.

      If you would like additional assistance or guidance with our product, please connect with our Customer Support team via the support section on our official website. JBL

  • Rated 2 out of 5 stars

    Ok but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger and bulky, i used them for about a month and upgraded to the galaxy 3 buds and same quality but smaller case and buds

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing noise cancellation and audio quality. Not terrible out put, but definitely not good enough to justify price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 1 out of 5 stars

    Not good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, their is alot better options out their. The screen is just a gimmick in my opinion. Sound quality was not comparable to my old (3 to 4 years) akg samsung earbuds.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Case

    Rated 1 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dident really feel like good quailty ear buds especially the case very useless

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for sharing your feedback on our JBL Live Beam 3. We value your input, and we'll make sure to forward your feedback to the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Jbl earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product, battery life sucked and wouldn't hold a charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I hated these!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the value these aren’t good. I hate them to be honest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headphones for gym use. You can still hear any noise when the noise canceling setting is on. The music does not sound loud enough to be noise canceling.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for the quality. You’re paying for the screen which is not useful at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month of using front screen will not appear

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for bringing this to our attention. Please try holding the button near the charging port of your JBL Live Buds 3 TWS for 10 seconds. If you need more help, please reach out to our customer support. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good quality, touchscreen on case is rarely used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for these earbuds. i exchanged the Live Buds 3 for these because the buds were very hard to hold and insert; i would drop them all the time. the stems on the Live Beam 3 is nice to help hold it. the silicone eartips it comes with are so-so, i recommend finding memory foam ear tips as it helps seal and enhance the sound. also the app is okay, when it updates your device it takes along time but i use it more than the case touch screen. the touch screen is good but i dont use it really at all.

    I would recommend this to a friend