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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 321 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers have good things to say about the impressive sound quality, which is the most frequently praised feature of these earbuds. Users also appreciate the comfortable fit and the sleek, slim design of the product. While many enjoy the reliable battery life, some users have reported minor concerns regarding connectivity stability, volume levels, and the performance of the charging case and noise cancellation features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-324 of 324 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, I usually don't like stem earbuds but these fit great. The case works pretty well also. The app is great. The build quality is solid and the anc works well. I used them on a flight and it blocked out everything but a bit of engine noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband enjoy the clarity of these ear buds. I'm going to buy me a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside sound is audible to others on the call but quality is good one time use 4hr battery working time but costs is expensive

    I would recommend this to a friend
  • Cons mentioned:
    Case

    Rated 1 out of 5 stars

    Interesting concept horrible execution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I could go on and on and I've only had these for under 48 hours and they are straight disappointment not even that they are practically a scam for the price , my old air pods that are broken sound louder than this all though it says clear audio it's slightly clear but it's too quiet, I keep trying to turn them up but they're already at max volume bringing me to a confused and disappointed state. Not only is the equalizer trash you can't even make it to your liking because there's only presets the screen on the case is beyond extra and horrible to use...pointless almost now the case is what really gets me not even nice for what your paying for at least make the package it comes in make it not feel like a pair of awful skull candies that are 160 dollars cheaper. Beyond not worth the price it's all a placebo because I can't even get good bass or loud audio yet the package it comes out says clear audio . beyond disappointment please JBL actually put some effort instead of some money making scheme I CANT EVEN HAVE NON MONO AUDIO FIR THESE THINGS THEY MAKE ME SO MAD. I KEEP TRYING TO Turn UP VOLUME BUT THIER Already AT MAX WHAT IS THIS HORRIBLE SCAM I HAVE BEEN LED INTO

    No, I would not recommend this to a friend