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Customer Ratings & Reviews

Model:
JBLLIVEFREE2TWSBAM
SKU:
6510071
Your price for this item is $149.99

Customer reviews

Rating 4.4 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Live Free 2 True Wireless Headphones, particularly praising the exceptional sound quality, impressive battery life, and affordable price. Many users rave about the rich and customizable audio experience, while others appreciate the long battery life that minimizes the need for frequent charging. Despite these positive aspects, some users have expressed concerns regarding the fit and comfort of the earbuds, with a few experiencing occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 146 reviews
  • Rated 2 out of 5 stars

    Jbl head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with them the battery lufe is notgreat and when listening to music you have to switch them out every 3 hours, so if you use both at the same time 3 hours then have to recharge them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Our JBL Live Free 2 has up to 7 hours of battery life. This may vary depending on volume and music content. If the earbuds doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our local support via our official website or toll-free hotline for further assistance. JBL

  • Rated 5 out of 5 stars

    Great compact ear buds. A+

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything well. At $75 you can't go wrong on these. Best sounding ear buds with ANC at this price point. Super talk thru ability while wearing. Very small and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling, not the greatest bass, long usage causes my ears to be sore.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to provide us with your feedback on our JBL Live Free 2 TWS. These earbuds come with a choice of 3 sizes of eartips (S, M, or L). You may choose the right size for your ears so that they will stay in your ears for the best fit. JBL

  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these as a gift after loving my own pair. Great wireless earbuds. You can’t go wrong with JBL and they are SO easy to sync with iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy, better than the Live Pro series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally think these ones have a bit more volume than the Live Pro 2's. I just wish I didn't let them go through the wash.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Battery life horrible, call quality bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL - Live Free 2 Tru Wireless Headphones don't hold a charge for even 3 hours, let alone up to 30 hours. Music sounds great, but phone calls are muffled and people on the other end complained about not being able to hear me clearly. Highly disappointed, especially since I didn't realize I had less than 2 weeks to return them when I picked them up (on the 11th) and they were a birthday present (not opened until 19th) and had to be returned by 26th. Sucks I'm stuck with such a horrible product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide your feedback. The music playtime depends on the volume level and audio content. To isolate the mic issue, please try to pair and connect it with a different phone and compare the quality. If you need more help, please reach out to our Customer Support. JBL

  • Rated 5 out of 5 stars

    Great mobile headphone for office/house use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones for around the house and my office at work. Easy to set up. I’ve had no issues with this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a great product, however the noice canceling could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome my son loves them. The ear buds fits comfortable in his ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were very uncomfortable. I ended up purchasing the Bose earbuds and love them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A very well balanced set of earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about these are perfect from the fit to the sound stage these don’t disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made for a nice gift. Girlfriend likes them for her online State Office meetings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl earduds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes i definitely these they are vary well built and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe these earbuds are the best I've ever had

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of my ear. The sound is good for the cost, but the fit of these earbuds just don't stay in my ear. I switched over from Apple AirPods and stuck with these, since they are not eligible for return once opened.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We understand that the fit of our JBL Live Free 2 TWS didn't meet your expectations. These earbuds come with a choice of 3 sizes of ear tips (S, M, or L). You may choose the right size so that they will stay in your ears and not fall out. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ones to have on you i recommend you getting some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and cool item i buy and seem happy to get this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more JBL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This JBL IS NOT GOOD. Die to fast and Facebook cal I can't even hear anything. Can't even hear they talk waste my money the best earbuds I have is the jlab. Goodbye JBL no more.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Live Free 2. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume was extremely low. On a volume scale of one to ten. They were about a four at max volume. If that is their max volume and not a faulty pair. Definitely not worth the price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Live Free 2 TWS. If you're experiencing volume issue with your unit, please try the following troubleshooting steps:

      Clean the earbuds by removing dust and wax with a cotton swab with alcohol.

      Try dipping the affected earbud tip into a solution of lukewarm tap water and a small amount of dish soap. The earbud tip should be put into the liquid up to a maximum depth of 1-2 mm.

      Keep the earbud tip in the water for about 2-3 minutes, then wipe/clean the grille with a small brush, such as a toothbrush.

      Make sure that the volume is on a level that can be adjusted through your source device.

      If you need further help, please contact our customer support. JBL

  • Rated 3 out of 5 stars

    Not my best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not noise cancellation at all. Can’t hear very good from the earphones

    No, I would not recommend this to a friend