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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 180 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 180 reviews
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The noise canceling feature on these is amazing for helping me focus. My only critique is the connection to my work computer is pretty spotty but for my other devices the connection quality is 100%!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a good product, noise cancellation works fine while you travel in a metro or having a jog in a park. Bass is good. Better calling ability I'd say. Nice fit asweel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very good earbuds, very comfy in my ears. I'm not a huge fan of earbuds, I prefer the ones that loop over your ear, but these dont bother me at all. Very clear sound, above average. I would absolutely recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i really liked about this product was the sound quality, and i like the color too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sound better than apple's best earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound better than my airpods pro 2 and for a fraction of the price. the soundstage is noticeable right away, you can definitely hear extension and widerange with these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice…. But

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice…. Nice sound… nice bass…. Nice features…. But there are times where the tappings dont work. Tapping for phone call or replay a song, the taps dont work…. But over all pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I own a BUNCH of wireless earbuds; these are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a LOT. I have about 25 or so various other sets of truly wireless earbuds, so I know what's good and what isn't. These are for sure on the VERY GOOD side of things. The sound is great, the fit (for me) works really well and even the quality and clarity of phone calls is excellent, so I'm told by the other side on the phone with me. Can't go wrong with JBL!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them. Im going to get another set for my son... i eould recommend them for sure.. they sound great the noise cancelation works great.. and they ever have some bass to them...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent on user end but not for other side of calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great noise canceling and ambient aware mode with birth phone and music but i get constant complaints with the mouse in my background impeding conversation. FOR people who prefer music/single user applications/ aren't using for calls in noisy areas. NOT for those needing hands free mode with calls in noisy or busy areas. Sometimes get Bluetooth issues when trying to connect midway through airway opened app. Very annoying. FWIW, i would NOT purchase these again. Still searching for buds for droid that offer multi-faceted satisfactory results

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Audio Quality with some streaming issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is amazing while using indoors. But the there is a problem in streaming. It has interference issues and also audio distorts while walking with phone in my pant pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones I’ve ever had. The noise cancellation is better than the AirPods I’ve had before. Would buy them again and would recommend to anyone else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doo Doo headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very bass heavy, but the fit is a mix, I don't recommend eating anything while using these, they fall off so easily

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bud review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and can fine tune buds from smart phone. Only bad thing you can hear extreme sound some with noise cancel mode . Have not attempted to totally fine tune using phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphone mediocre controls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good headphones with good audio and great sound canceling. The touch system is my main gripe. Never in my life do i want a touch system to activate siri to make a phone call on a pair of headphone. I threw the headphone in my pocket one time to order food and the siri called three people in that 5 minutes. My college advisor from 3 years ago, My family lawyer, and a girl i dated in highschool. Not fun Overall good headphones though

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Didnt realize they would be this good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like headphones but these ear buds have been a great experience for me. Its my first time using noise cancellation earbuds and i got them for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL EARBUDS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds for price. Has noise cancelling. I like to wait and get them on sale for 99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought other earbuds first and the sound was what I would describe as tinny. Wanted something with more bass and this is perfect! Sound is clear and the price was right!Thank you JBL and Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ear buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is full and colorful tones, from deep bass to bright highs. Not the loudest buds I’ve owned, but a lot of features with the jbl app you can adjust to your preferences, but sound quality makes up for it. Noise canceling is great and awareness features give you sight hearing improvements if you would need it. Not best for active workouts like running, but still manageable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but I had to return them because they didn't stay in my ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback on our JBL Live Free 2 TWS. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Better than Beats.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pair as an alternative to my ear clips Beats. The beats sound good but they hurt my ears. The earbuds from JBL sounds better than the Beats with good quality noise cancelation.

    I would recommend this to a friend
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