Customer Ratings & Reviews
- Model:
- JBLLIVEFRNCPTWSBAM
- SKU:
- 6465257
Rating by feature
- Sound Quality
Rating 4.1 out of 5 stars
- Battery Life
Rating 3.9 out of 5 stars
- Connectivity
Rating 3.7 out of 5 stars
Customers are saying
Customers praise the Live FreeNC+ True Wireless Noise Cancelling In-Ear Earbuds for their exceptional sound quality, describing it as clear, clean, and loud. The earbuds are also well-received for their long battery life and affordable price. However, some users have expressed concerns about the fit of the earbuds, suggesting that they could be more comfortable, and there have been a few reports of connectivity issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Right ear bud has problems charging after 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great. However, the right ear bud has issues charging after two months of light use. It's also annoying to have to disconnect these from a device before connecting them to a different device.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .You will need: cotton cloth or makeup swab, cotton swabs and rubbing alcohol. Also a pencil with eraser for further cleaning.
Use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. It is important to perform this process periodically to keep your headphones clean, thus avoiding affecting the charging speed/quality. Wipe the contact pins in the charging case with a clean cotton swab. The swab can be slightly moistened with rubbing alcohol, but it is important that the interior is completely dry before closing the box. Use the cotton cloth and wait for it to dry.
If the problem persists, please contact us, so we can check your warranty options.
There are better options
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case too small, I've lost them already 2 weeks in. I could hear everything in my surroundings even though they supposed to be noise cancelling. The earbuds would be fine if they were priced at $60 but they cost $150. I am upset that i purchased these at that price.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL - True Wireless In-Ear NC Headphones did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have any questions or concerns about this product's features, please reach out to us at: https://bit.ly/2WocMfi
Ehhhhh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound.. so hard to pair with anything.. i didnt like
No, I would not recommend this to a friend- Cons mentioned:Connectivity
No way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these to my son for a gift. By the time he got to open them, it was too late to get my money back or exchange them. The left earbud would not connect. So now I’m stuck with earbuds about to hit the trash.
No, I would not recommend this to a friend My ear buds.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it fits my ears. The housing for the buds is still a bit big. Especially the way it looks in the pocket. Still a nice and great product.
I would recommend this to a friendNot so great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple problems with one pod syncing and the other one not syncing or playing sound. Also as much as I charge them the battery dies rather quickly, like after 2 hours. Pretty disappointing sound and noise cancelling features as well.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Our JBL Live Free NC + TWS should have music playtime with BT on and ANC off: for up to 7 hours and music playtime with BT on and ANC on for up to 6 hours. To reconnect the earbuds with each other, place both units in the charging case while the lid is open and press the dedicated button found at the back twice. You can also reset the unit by pressing and holding the button at the back of the charging case while the earbuds are inside the case and the lid is closed. If you need more help, please contact us, so we can assist you.
Great earbuds !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cousin bought these because he wated to get some earbuds for his phone to listen to his music. So far he loves them and enjoys them alot
I would recommend this to a friend- Pros mentioned:Battery life
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this item only work the right earbud, the left stop working, battery is charge, also they are a little too big for my ear. do not like this product. do not recomended.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the feedback. The manual pairing procedure can resolve this. First, un-pair the one earbud that likely is paired to your mobile and working. You must forget the JBL Live Free NC+ TWS in your BT menu. Double press the small button on the charging case and this will manually connect both earbuds. Now turn your BT back on your mobile device and power on both the Left and Right earbuds which should automatically go into pairing mode and pop up on your discoverable BT devices. Choose the JBL Live Free NC+ TWS and now both earbuds should be reconnected to your device. If these steps do not fix the problem, please reach out to JBL Customer Service for technical support and assistance.
- Cons mentioned:Connectivity
Bad don't buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad, don't waste your money!! Connectivity issues They say they have noice cancelation but doesn't Light on case does not turn off. Hence, draining battery
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the power of our JBL Live Free NC+ TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. . If you have any questions or concerns about your device, please contact our customer support service via our official website or toll-free hotline.
JBL Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go wrong with JBL! They’ve been in music forever. Bought without reading any reviews. Not disappointed at all!
I would recommend this to a friend- Pros mentioned:Sound quality
Wouldn’t recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get out of the case if you use the large buds. Count on taking 5 minutes to get both buds to connect. Good sound once you get them hooked up.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the review you've provided us. We'll make sure to submit your feedback to the right department. If you need more assistance, please contact us, we're here to help: https://support.jbl.com/us/en/#contact
Hands free
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work fantastic. I would recommend them to anyone who needs to use their phone and drives alot.
I would recommend this to a friend- Cons mentioned:Fit
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had for a week and taking back. Most uncomfortable earbuds Ive ever worn. Left hurts my ear badly and right won't stay in. Returning.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for posting a review and we’re sorry to hear that you're having comfortability issues with our JBL live Free NC+ TWS. Our Live Free NC+ TWS comes with 2 sizes of gel-sleeves and 3 sizes of eartips for a better comfortable fit in your ear. We're always looking for ways to improve, so we'll make sure to submit your feedback to our Development Team. If you have any questions or concerns about this product's features, you may reach out to our Customer Service Team for further assistance.
DaddyDirector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice and great value! I would definitely recommend this produce to interested customers.
I would recommend this to a friendReally good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good but the skipping is a bit difficult to pull off. Might just be me.
I would recommend this to a friendGood product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for someone else and so far no issues
I would recommend this to a friend- Cons mentioned:Connectivity
Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be nice for my daughter on Christmas but had a hard time connecting to phone
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Please try to reset the earbuds if this can help fix the problem. Try using a different device like a phone or tablet, for us to check if you'll experience the same problem using a different device If the problem persists, please contact us, so we can check your warranty options: https://support.jbl.com/us/en/#contact
Eat buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday gift for my husband. He really likes them.
I would recommend this to a friendEarbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my son . Said they sound great. Recommend for price
I would recommend this to a friendHeadphines
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but would not connect to Apple Watch
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate your feedback. We are sorry to hear that our JBL Live Free NC+ didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team.