Customer Ratings & Reviews

Works well and able to control volume with Roku remote

Works great, just needs a better UI for easier pairing.

Decent receiver. handles 5.2 speakers easily. good brand

Very disappointed . Every time I turn it on it changes from what I had it set on when I turned it off. very annoying to say the least. Probably the worst sounding AV receiver I have ever owned. And I have some very nice Sansui speakers. My old Denon sounded amazing compared to this one. You have to go through all the different modes to pick the best sound then when you turn it off it doesn't seem to save it so when you turn it back on you have to go through the process again and again. I should have returned it but screwed up and didn't. No I would not recommend this receiver.

Never had a system like this I really like it I love it

Great receiver. It works well and looks decent. It fit perfectly in my entrainment center.

Awesome receiver must buy item for your home theater

This system was not what we needed, so we returned it.

Great component , would recommend to a friend and is five star.

Good quality pretty easy to use . Helpful staff . Thanks a lot

Decent sound. Definitely not a high powered system for multiple speakers.

Bluetooth didn't work. Brought it back. The salesman wasn't very helpful.

This review is actually difficult to make. The Geek Squad tech that showed up to hook everything up made no effort to see what was needed, so this receiver is there and working, but I've not been able to really test its capability or features. It's not fully set up. He did take it out of the box.

I've had nothing but problems with it since it was installed by a guy that you sent out from Mastek and not a Best Buy installer. I'm not calling him back because it is apparent that he doesn't understand the connections for my Bose speakers. I would appreciate someone from the Best Buy store to come out and make the connections. Thanks.

Not as expected limited adjustments; sound quality does not compare to my 20 year old Bose's system. Was told by store rep that it would be as good or better than my Bose's system. . . . the JBL is not even 50% as good as a 20 year old Bose's!

Sounds pathetic and Bluetooth rarely works without turning it on and off a few times. I should have waited until the Sony unit was back in stock.

It is not the unit we needed to buy. Doesn’t work with our old surround system.

Would not fit into stereo cabinet. Realized too late about reviews not being overly positive. Bought a Yamaha instead.

This is rather plain & basic looking when you look at the front of it but it does have a lot of options for connections. There are 4 HDMI inputs of which I haven’t used yet because I want this more for just listening to music. There are analog, coaxial, Bluetooth, two RCA inputs, optical input. I have an old iPod connected through Bluetooth, which was a little tricky at first to figure out, you have to set it by holding the input knob. I also have an echo dot connected through analog and a CD player connected through analog. Remote is included. Setup was fairly easy , there’s also an app that you can download. I like this a lot & it is replacing an old head unit I had with overheating issues, so far so good with this one. I have it paired with a JBL subwoofer and JBL speakers. My only complaint is that there are no directions on hooking up, no labeled inputs for speakers and instead of surround sound this just seems to be just a stereo. Aside of the no directions it’s a nice receiver with many features.

The look of the receiver is great, and it can handle most the common connections, but it is clearly an entry-level receiver, based on lack of a network connection for streaming and firmware updates. It does have bluetooth, but I do not use it much for that. The set up is not intuitive, the manual could be more helpful, and the settings menu is nothing short of disgraceful. The menu was not designed to be entry-level user friendly. After plodding my way through the menus to change settings from defaults, I finally had it where I wanted it about two hours later which is way too long in 2024. I cannot believe they do not have an app that supports this receiver like the higher end models. This cannot be a substantial cost to add at manufacture, but it would make it much more user-friendly. I will say that once I got it set, it produces great sound when matched up with the bookshelf 2.1 speakers and a sub. When hooked up to larger existing speakers, I was not impressed, but it matches up very well with the JBL bookshelf and sub. This set appears to be best suited to small spaces, so if you have a big room to fill, perhaps look toward the higher end systems. If you are looking for a nice system that works well together and don't mind the menu settings to initially set it up, I can recommend it.