Customer Ratings & Reviews

Great receiver. I use it for my xbox, spotify, and turn table

Sound is very clear and neutral. When I would start it up my right speaker would make a pop sound, JBL TECH support was useless and did not helpful at all. I returned it and got a Denon receiver. No pop . JBL get your support working.

Excellent Receiver that I paired with two Kef Q150s speakers.

Great equipment but a little hard to set up.......

The staff was very nice and helpful. I was very impressed with their willingness and commitment to help me get my product.

It was eaay to set up and the Bluetooth was simple.

Awesome my home theater system is complete with this purchase

Works great ...but I sure could use a set up and operation guide.

I have bought Sony twice and both of them experienced failure. So far, I am extremely satisfied with the JBL and it’s performance.

Product did perform as i was told it would I think it was more the salesperson than the item salesperson stated he had been doing this for 25 years turns out everthing he told me about product and hook up was all wrong If best buy is going to have someone on the floor they need to know what they are talking about

This receiver did not work correctly right out of the box. Even the tv itself would not reliably sync up with it. I made calls to both JBL tech support and Best Buy Geek squad and neither could help get it working. Finally JBL recommended returning it which I did. Which leads to the one bright spot which is Best Buy's AWESOME return policy and customer service. Replaced the receiver with a competitive brand which worked right the first time.

Great receiver, found new "open box" for the great price. My speakers came alive with this technology marvel. Completely different experience compared to my previous AV receiver - adjusted for young generation for phone/ipac control. Application can be further upgraded (missing volume), but this is just the first version.

Great product/prrfecccccccccccccccccccccccccccttttttttttttttttt

I have a bunch of consoles connected to it and I can't name any inputs the name of the corresponding console. I think I will return this receiver because of this. Very disappointed.

Very good receiver. Pleased with my purchase. Would buy again.

Bought in open box condition for around $200 less and belive it is a fair price. Well looking, but do not have a lot of futures.

The sound setup process is a joke. To truly get the best sound out of this receiver you need a professional to do all the measurements properly. With my iphone mic I was able to get a respectable sound profile out of it. I like the look and digital amp power of the receiver, but the menu ui, sound setup, and bugs were a big nope from me. The $799 price was too high in my opinion and thats why I returned it.

I have no clue how there are so many positive reviews, it quite honestly seems fishy. My immediate reaction to this AVR was how poor it sounde. No charecter, no depth, sounds like a Vizio soundbar. Then you get into the slightly more minute things, like the inability to game (atleast with a Series X) as the screen cuts out every 30 seconds as it toggles on and off game mode repeatedly. Then you realize there is no input button the on remote, that the UI is awful, and only a few hours into ownership you realize that you have very likely purchased the worst 7.2 chanel reciever currently on the market. I bought it because it looks like the next generation of AVRs, yet it performs like it is 20+ years behind.

Love it PERIOD Just got it. I might come back n change my mind

It a great tuner and had enough ports to plug in all my sound system