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Customer Ratings & Reviews

Model:
JBLPULSE2BLKUS
SKU:
4352700
Your price for this item is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 853 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are delighted by the Pulse 2 Portable Bluetooth Speaker's impressive sound quality, encompassing rich bass and high volume without distortion. The vibrant light show and ease of use are also frequently praised, along with the convenient Bluetooth connectivity. While some users mentioned concerns about the charging port's durability and the price point, the overwhelmingly positive feedback focuses on the audio performance and visual appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 853 reviews
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would do different is to sync the light movement to the songs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to much, but this no have to much loud. But it's ok.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stopped charging for no reason

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took nothing short of perfect care of this speaker and all of a sudden about 3 months after I bought it, it would not charge. I thought it might be the charger itself, but after trying multiple chargers, it was obvious the problem was with the speaker itself.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great portable speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to carry and take to picnics and barbecues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks cool and sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a small party. Not Bose quality, but close.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good and the speaker is beautiful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive. Not too much volume. Didn't like it at all

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for classroom activities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it in our home school activities for drama.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speaker for the price........................

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound and versitile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product interface very nicely with my Alexa dot.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice if you like a light show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as loud as I would have liked 4 the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light show

    Rated 2 out of 5 stars

    Good Speaker if you want a light show.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Pulse before I got the Pulse 2 however I feel like the pulse is louder than the pulse 2. It's an improvement when it comes to the lights.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first day and then it would not turn on. Had to go to store and exchange the product. The new speaker has been working great so far, 2 weeks later.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're glad to hear that your PULSE 2 is now working fine. Please note that your speaker comes with a limited 1 year warranty. JBL

  • Rated 3 out of 5 stars

    Great sounding Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the colors of the lights and its sound, only issue I have with this speaker is that the Bluetooth range isn't great and that it doesn't have a skip/next song button

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    How bad lucky I am

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one as thanksgiving gift. After I got it, I plug it in whole night, still couldn't get the speaker to power on. The one I got is a defected one. How lucky I am. I tried to charge it for another two full days. Still the battery bar is not moving, and the speaker can never be turned on. Good thing is, I can return it and get another one at BestBuy. This time it works perfect! However I still give a 2-star because the bad luck.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the original JBL flip when it first came out years ago. I have loved it since i owned it. A couple weeks ago the one of the speakers went out and i had to purchase a new one. I bought the pulse thinking it would give me better sound and bass than the original flip. I was not very impressed by the quality or the bass. I returned it and purchased a Sony. I was dissappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad. Price is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is middle of the road but for the Black Friday price I got it for it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Very cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound..light show was cool until it stopped shutting off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is a horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two JBL Pulse 2's over the 2016 holiday season and conveniently for Best Buy, shortly after the return period ended, the Bluetooth functionality stopped working for both speakers. Rather than doing what it should have (a pinging sound and blue light flashing while waiting to pair), the lightshow button right below the Bluetooth button flashes with white lights all around the device. Nothing can pair with the speakers. Factory resetting with JBL customer support did not fix the problem. I returned both speakers to JBL under warranty and right out of the box the two brand new, never been opened box of replacement speakers exhibited the same faulty behavior. I returned these under warranty again and the next set of speakers also had the same issue. Clearly there is a defect with the product, which existed when I purchased them, yet Best Buy won't do the right thing and accept a return, even though they sold defective merchandise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After twenty months and very minimal usage of this speaker, the battery doesn't hold a charge for longer than 20 minutes. As bluetooth speakers go, the sound quality is good. I had higher expectations from JBL. I won't be buying another JBL product again.

    No, I would not recommend this to a friend