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Customer Ratings & Reviews

Model:
JBLPULSE2BLKUS
SKU:
4352700
Your price for this item is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 853 reviews

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96%
would recommend
to a friend

Customers are saying

Customers are delighted by the Pulse 2 Portable Bluetooth Speaker's impressive sound quality, encompassing rich bass and high volume without distortion. The vibrant light show and ease of use are also frequently praised, along with the convenient Bluetooth connectivity. While some users mentioned concerns about the charging port's durability and the price point, the overwhelmingly positive feedback focuses on the audio performance and visual appeal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-853 of 853 reviews
  • Pros mentioned:
    Light show, Sound quality

    Rated 4 out of 5 stars

    Good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent. The light show is good. Purchased it for the summer sounds better indoors than out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased to Help Celebrate My Mother's Passing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something that not only had good sound , but that had a visual component to it. This was perfect. In the lat hours of my mothers life she enjoyed listening to her favorite music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality that really slams. Fun to have outside at night by the fire. Fun conversation piece and cool ambient lighting.

    I would recommend this to a friend
  • Pros mentioned:
    Light show

    Rated 5 out of 5 stars

    Best bluetooth speaker I have ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Sony Wireless Speaker. I really love the light show, just adds to the experience of listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great getaway speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am using this portable speaker for work and it's really nice I which it can have more colors so it will look much better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up 2 of these for my pc, the color display and sound quality are both amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome speaker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome!!! Its waterproof and its loud. Can hear it from a distance

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 2 out of 5 stars

    Looks nice, but sound not so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great if all you care about is bass, but if you listen to a variety of music like I do and like a speaker with good range then this speaker is not for you. The bass tends to drown out the highs and mids causing the music to sound muffled. All you hear is bass. I exchanged it for a Beats Plus and was happy with the Beats. Again to each his own, but for me the bass was too overwhelming and it took away from the individual instruments and voice of the musician.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of fun

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. It is very entertaining. The variation of colors is amazing. This is a must have item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Only had it for 7 months....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this speaker but I've only had it for 7 months and it all of a sudden won't work. It just randomly disconnected from my iphone and won't connect to anything!! Pretty disappointing for the price you pay for it!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk! I bought this for my daughter and it didn't last 3 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Faulty charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to other micro USB chargers, the port to connect the cord became loose shortly after purchasing. I returned it to Best Buy knowing that eventually it wasn't going to charge as it was becoming more and more finicky. Best Buy wouldn't return it because they claimed it was a cord problem. I bought another cord just in case but that didn't help and now I have to hold the cord into the port to charge the speaker. This is no longer practical. The speaker worked great while I got to use it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Sorry to hear of this problem you are having. Please submit a case request at www.jbl.com/support-contact.html for information regarding your warranty options, thank you! JBL

  • Rated 1 out of 5 stars

    Dazzling but Cannot Pair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for Christmas as a gift to my daughter just to be disappointed that it has problem pairing with any iPhone in the house. The pairing only lasts less than a second. I took it yesterday to exchange it with another JBL Pulse 2, and unfortunately I having the same pairing problems as the first one. I called JBL customer support, and after factory resetting, turning bluetooth on/off, speakers on/off, they recommended it to exchange it for another one. The speaker is very cool, only one in the market with the light features. I hope the third is a charm.

    No, I would not recommend this to a friend