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$329.95

Customer reviews

Rating 4.4 out of 5 stars with 52 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    JBL Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, sound quality is amazing. Perfect for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and noise cancellation on this. And can be heard crystal clear! Amazing headset!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset kids like the lights on it very easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. I can finally enjoy my gaming. Thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset expecting big things, since its JBL by Harden. I was disappointed. It at first, wouldn't connect to the dongle. Then, after finally getting it to connect, the sound was very tinny. My friend suggested checking for an app. I saw nothing in the instructions about an app but after searching Google play i found an app for quantum jbl headsets. Downloaded and paired it to my phone. The app would show the headset then it would disappear. After 15 minutes the app would not pair. I joined a chat party and they couldn't hear me at all. The light on the mic had went out. Aggravated, i reboxed the headset and returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like sound good better ..........................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes them but the foam over the microphone was so loose it fell off already and we can't find the piece to it. Also the noise cancellation feature, when turned on, creates extreme static. It started 7 days after tue return policy ended. I would suggest purchasing the warranty if you want to be able to use these for longer than 1 month.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is lightweight and the color combination is excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to connect. Will follow the instructions to the T, and will connect but won’t feed the game volume, but will connect. Can get a better headset on Amazon for $40. Don’t waste your money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are more cosmetic than functional. They look cool but none of it matters when it comes down to hearing the difference between enemies and teammates

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work on xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to my xbox series x. What a sham

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. While our JBL Quantum 910 Wireless can be connected to an Xbox console, please note that this is only possible via the 3.5mm audio cable connected directly to the Xbox controller. The headset’s wireless dongle is optimized for PC use and does not support direct wireless connectivity to Xbox consoles. For a seamless wireless connection to Xbox, we recommend our JBL Quantum 910X, which is specifically designed for Xbox compatibility, allowing for direct wireless connection and full feature support. JBL

  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped working right 62 days after purchase. Bestbuy has a 60day return policy. They would not help me. Item was not covered. Now I'm left with expensive headpones that do not work right because they broke 2days late. I am a Besybuy total rewards member also and that did nothing for me either.

    No, I would not recommend this to a friend