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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Reflect Contour 2 Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and impressive battery life. Many users appreciate the convenience of wireless connectivity and find the headphones easy to use. However, some users have expressed concerns about the limited volume and thin bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 753 reviews
  • Rated 3 out of 5 stars

    Good Sound. Not so good connection?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, though the volume could go just a tad higher. The form factor is nice, especially the wire's reflective stripe, and the "mushroom" earpieces fits perfectly fine, just like all the rest (I don't use the included C-shaped molded pieces). Unfortunately, I've noticed at a few gyms and airports (worse here), song playback inconsistently "drops-out" for brief moments, though somewhat often (BT interference maybe?). Maybe worse is that my wife really complains about the poor microphone pickup when we speak. FYI, all this operation is with a 5S iPhone. As a Christmas gift at a decent price, its OK enough.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My wife loves these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these in-ear headphones. She doesn't leave the house without them. She hasn't had a quality product in years until she got these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very picky when it comes to audio especially for working out or outside in the heat! These did everything I needed and were affordable

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe headphones were ok. They had a hard time staying in my ear and when I got them in the sound was muffled. It didn't work for me or give the loudness I was expecting.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Bass is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is ok but could be better. The mids and tweet are on point. It took me a couple weeks to get the proper fit. I got them on sale otherwise I wouldn't pay full price.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice for when I'm working. I'm constantly moving around and doing very physical work and I don't have to worry about them falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Snug fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took Best Buy sales man advise and bought these earbuds. Avid runner on different terrains and needed a great hold. I really recommend buying these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LoveMeSomeTunes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a sometimes VERY loud small shop. These are perfect to plug up the ears and play some tunes at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beats the beats

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones. Great sound. Dont expect to use them over a year before they give out. I use them working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and blocks outside noise.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work better than those disposable earplugs to block out noise. So I can listen to music and block out other disturbing noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones stay in place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones do not move as you’re running or lifting weights or any activities you would be doing at the gym. Definitely worth getting. Wireless

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I ever placed over my ears,the sound is like you’re live at the studio.crystal clear,l mean you can hear everything.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    My daughter is elated!! It fits perfectly!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is fantastic. My adult daughter has a very small ear and ear canal. No other product worked for her. This was perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound quality was great for the price. Not the best sound quality. But you do get what you pay for. They do the job and look nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get what I wanted out of this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well for working out and doing choirs around the house. Can hurt ears if in to long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for budget price. Love JBL products and their integration with my smart devices. Comparable to the more expensive beats

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones because they are easy to pair with my Note9. They fit my ear well and I like the reflective stripe on the wire

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality. The ear loop could be more effective, but still works great for when I work out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Husband loves these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband because he said everyone at work had them. He was blown away by the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mom, she hates using earphones, but this one was perfect for her, she really likes them and the sound is amazing.

    I would recommend this to a friend