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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 753 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Reflect Contour 2 Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and impressive battery life. Many users appreciate the convenience of wireless connectivity and find the headphones easy to use. However, some users have expressed concerns about the limited volume and thin bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 753 reviews
  • Rated 3 out of 5 stars

    Average wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a big fan of these. I tried switching out the ear pieces but never could get them to where they were comfortable. I am used to the Beats by Dre and regret veering away.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback.We would recommend trying out the different sizes of ear-tips to ensure a secure fit. If you need help with our products, please reach out to our Customer Support. JBL

  • Rated 3 out of 5 stars

    Good sounding but can be uncomfortable to wear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but can be uncomfortable to wear fur extended period of time. Call/volume button on cord can be hard sometimes!

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Fit

    Rated 1 out of 5 stars

    Horrible sound qualify

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 pairs of the JBL Reflect Contour 2 - one for myself and a pair for my wife. It takes some time to find a comfortable fit but once achieved they do fit securely for working out and running. The sound quality is not what I expected from JBL. It is tinny lacking any bass. My wife had a cheap pair of Tao that cost a fraction of the price and sounded the same. I thought JBL would be an upgrade but not the case.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery = good Everything else = bad The sound quality is absolutely horrible. And it's not even loud. Doesn't fit in my ear at all.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    Bought same ones twice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a very active person and I demand a lot from my headphones. My first pair lasted a while but eventually broke down. Happy to grab another pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great JBL quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the great sound that JBL audio products deliver. My whole family has either ear buds headphones and/or Bluetooth speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear sound and very light.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were excellent. I have had numerous pairs of Beats and they have been great out of the box and then they fail. No concerns with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but still my normal problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these headphones but it's still rather difficult to maintain in my ears. Maybe I'll change up the size of the ear piece to see if it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone is good for outdoor exercise but not that great in sound for me. Am sure someone else might love the sound the way it is.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Perfect for running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife and she loves them. They pair easily with phone and watch and work well with Iwatch so she no longer has to carry phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    product is ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was very simple but getting the ear buds to stay in my ears was somewhat of a slight challenge. product is ok for the price point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound from these little guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving these headphones, great sound, plus love being able to not only loop them over my ears but also lock them in with the ear hooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. Worn during work outs. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality and sound. Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger just being a cord is kind of a bummer as I like the outlet bricks to go along but otherwise it is a great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Questionable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t love them, hurt my ears they work fine but sensitive ears made them not useable for me but the product worked fine

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product help me so much on my everyday life. Very easy to use and very affordable. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound, but a bit pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great I did return them though I only wanted a bluetooth in one ear instead of 2 ear, but it was a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once I found the right ear bud rubber incert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found the right ear bud incert that fit my ear right they work great. But if a little lose they will fall out while running.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Doesn't get very loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn't get loud enough. Not fun to run with. I had to return it to get my money back.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review on our JBL Reflect Contour 2 wireless headphones. We're always looking for ways to improve so we'll make sure to get this to the right team. For anything else, feel free to let us know here: https://support.jbl.com/us/en/ JBL

  • Rated 5 out of 5 stars

    Third set

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If so could only stop loosing them. Well worth the money for sure. I will keep buying as long as they stay great.

    I would recommend this to a friend