Customer Ratings & Reviews
- Model:
- JBLREFCONTOUR2GRN
- SKU:
- 6197135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Reflect Contour 2 Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and impressive battery life. Many users appreciate the convenience of wireless connectivity and find the headphones easy to use. However, some users have expressed concerns about the limited volume and thin bass.
This summary was generated by AI based on customer reviews.
Great Little Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a birthday gift for my son and he loves them!
I would recommend this to a friendToo quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning. Volume quality wasn't good enough.
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not so great, It not what I expected,
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Pairing
Wouldn't pair with Pixel 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get to pair with my Pixel 3. No response from JBL or Google. Found numerous others who experienced same problem. Returned.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
The ear buds too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio isn’t loud enough and the fit is too big
No, I would not recommend this to a friend- Pros mentioned:Sound quality
JBL Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave these a low rating because after 5 uses, these no longer work. They will not charge and thus will not connect to my phone or watch. I would take them back if I could. Otherwise the sound was great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
These do not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair in 2 years that have stopped working. First pair went out completely after a few months. They were still in warranty but didn't return them to JBL due to lack of time. My second pair was purchased in July of 2018. It's now February of 2019 and one headphone went out again. $100 headphones that last 7 months??? Ridiculous and I will be using the warranty this time. Not too happy as I was always a JBL customer
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Not the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd pair of these headphones. They don't last long, and the quality isn't the best, but I guess for the price, it's not bad. Just make sure you get the warranty, so when they go out, you can get new ones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect contour did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Already Acting up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things were working great. Now people can barely hear me when I use them and its been less than 60days since the day of purchase. Now they're only good for listening to my music when I run.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Volume
Bad earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are horrible! The volume does not go loud at all, and could not get them to set comfortable in my ears. I returned them the next day. I recommend powerbeats earphones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line.
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sounded average and battery life was fine. Until they stopped working in 3 about months. Regular use, 3/4 workouts a week. Not happy. And as the battery dies the music volume drops significantly.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for reaching out. We're here to help you and we want to improve your experience with your JBL Reflect Contour 2 headphones. If you haven't already, please reach out to our customer support by submitting a form on our website: https://support.jbl.com/us/en/customer-service/contact.html
You get what you paid for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to get budget bluetooth earphones and got these. It was a big mistake! They occasionally cut the sound on and off while listening to music. I'm not quite sure if mine are just broken or not.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Google pixel phone won't connect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy these if you have a Google phone as jbl doesn't have the software to have them hookup via Bluetooth. None knew this at best buy and jbl doesn't mention anything either.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Does not cancel noise both ways
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cancelled noise for me but not for the people on the other end of the phone call.
No, I would not recommend this to a friend Not compatible with Androids/ JBL BAD customer svc
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've tried to connect with 2 different Android phones unsuccessfully. After 2 hours in a CHAT with JBL they finally confirmed there's a problem with this product and it doesn't work with several Android phones. After 2 days, they came back to me and offered to provide a replacement (although product still not compatible) at 50% MORE than retail price. BAD customer service by JBL when there's a problem...and product compatibility problems - buy another brand!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department.
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed on the sound quality of this headset. My regular apple head phones that come standard with the cell phone have better sound quality than this.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your review on our JBL Reflect Contour 2 headphones, Davicho. We're always looking for ways to improve so we'll make sure to forward this to the right team. If there's anything else we can help you out with, please don't hesitate to contact us directly - we'll be happy to help you: https://support.jbl.com/us/en/
An ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hurts in my ear. Change up the size and it would still hurt. And it would fall out. Also. When I would call. The person sounded far away. Even while connected.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
Not for audiophiles
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the sound quality I expected. Bought these to replace a set of wired Bose earbuds. Returned next day and night the Bose.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Volume
Sound was terrible... low volume.. ridiculous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I EXPECT SO MUCH MORE FROM JBL THE HIGHEST VOLUME SETTING IS SO NOT LOUD AT ALL PRETTY TERRIBLE
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This isn't the experience we wanted our customers to have with our products. If you need help with our products, please reach out to our Customer Support. We're here to help. https://support.jbl.com/us/en/
Sound too low, hard to fit in ear properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These where just to hard to fit in ear and sound just did not sound right and was to low. As result brought back and got different brand which I love
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.