Customer Ratings & Reviews
- Model:
- JBLREFCONTOUR2GRN
- SKU:
- 6197135
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Reflect Contour 2 Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and impressive battery life. Many users appreciate the convenience of wireless connectivity and find the headphones easy to use. However, some users have expressed concerns about the limited volume and thin bass.
This summary was generated by AI based on customer reviews.
Waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've literally worn these headphones 4 times during long runs and on the 4th wear they started to buzz and fizz and now they do not work. The loud buzzing and fizzing sounds like an electric short. I am extremely disappointed with the brand, the product quality and the price.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Fall out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit very well. We returned them after one fitting
No, I would not recommend this to a friendCable too short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Look ok, but cable too short, not for me. I'm big men
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback on our JBL Reflect Contour 2. We understand that the product did not meet your expectations so we'll make sure to forward your feedback to the right team because we're always looking for ways to improve.
Not good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the these for like 1 months and the power button wont work to turn it off, they will turn on but wont shut off, and to top it off I return them got a new pair and guess what? The same thing happen, these really are useless.
No, I would not recommend this to a friendSuddenly stop and not charging anymore
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good for the price. It suddenly stop and not charging anymore. I tried another charger cable but the light would still not go on. I had it for 2 months only
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: http://www.jbl.com/support-contact.html
Great product from the beginning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased on the 11th of July and it went out on the 16th of July, the product says sweat resistant but after only 3 times of use, it started static and would not charge
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Poor quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good the first day i used it then the sound just became really bad on the next day. I felt like i was inside the water and my girlfriend couldnt even hear me well. I wouldnt recommend it.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Bad product. It will not charge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased November 17, 2018. It is broken. It will not charge. Very expensive for not lasting. Cost $99. Hopefully JBL will honor it warranty.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Sorry to hear about the charging problem you're experiencing with your JBL Reflect Contour 2 headphones. We definitely want to help look into your warranty options so if you haven't yet, please submit a case request and our Customer Support Team will be happy to help you: https://support.jbl.com/us/en/customer-service/contact.html
Broke within first month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones stopped working within 30 days or purchase, best buy would not exchange them so now I am fighting through the warranty return process with JBL. Would not purchase again.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Didn't work. Can't review.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't review what doesn't work. They wouldn't pair with my laptop or my phone. Neither would the replacement pair. The Geek Squad couldn't get either pair to pair either.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly about your JBL Reflect Contour 2. Please reach out to our Customer Support so we could help you with the troubleshooting. https://support.jbl.com/us/en/
terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worst Bluetooth connection ever. I would use the while on bicycle and would loose connection with phone in pocket. One side stopped working after 2 weeks
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 days of light usage it gets frozen and could not turn it on again. Don’t recommend it at all.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not made to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased these and returned them more than I can remember. The only thing that saved us was that we purchased the extended warranty.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy !! These things don’t stay in your ears for crap. When they get sweaty it’s like fighting with them to stay in place ! I will be returning them
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Hi! Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Pay a little more and upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TJess were only good if you got them in the right position in your ear...lasted about a month and stopped working for no reason...returning
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
The absense of sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones on full blast at best sounded as if i was hearing music from down the hall. Didn't work for me but try it if you want to.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
These headphones suck...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through two pairs of these headphones because the same issue occurred with one of the sides going out.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent starter headphones. They dont let you talk hands free, sound quality is alright invest better
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Reflect Contour 2. Please check the Bluetooth settings and make sure that you've enabled calls for the headphones. If you need more help, please reach out to our Customer Support so we could assist you directly.
Broke after 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage product... go with the AirPods... I’ve dripped them in water 5 to 8 times... they continue to work perfectly
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback on our JBL Reflect Contour 2 headphones. Unfortunately, it's only a sweat proof headphones. We understand that the product did not meet your expectations so we'll make sure to forward your feedback to the right team.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had them for 2 months and one of the earbud already blew out
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We would like to work with you directly to help you with your issue. Please submit a case request at https://www.harmanaudio.com/support-contact.html and the Customer Service Team will be more than happy to assist you.