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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 753 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers recognize the Reflect Contour 2 Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and impressive battery life. Many users appreciate the convenience of wireless connectivity and find the headphones easy to use. However, some users have expressed concerns about the limited volume and thin bass.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 753 reviews
  • Rated 1 out of 5 stars

    Did not enjoy these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I put these headphones in my ear I can hear my heartbeat. These are weird and do not recommend

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    Terrible sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for approximately 10 minutes. Sound is terrible. Not worth the mo way at all.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear that you had issues with your JBL Reflect Contour 2. Please reach out to us as we'd like to know more about what happened. Thanks. https://www.jbl.com/support-contact.html. JBL

  • Rated 1 out of 5 stars

    Run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two pair each pair died with in a week or two dont do it's a complete waste of money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    Lasted 2 months and won’t charge anymore

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in April and by the end of June they will no longer charge

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. Please try to use other Micro USB charger or charging adapter. If the issue still persist, feel free to contact us through this link so we can further assist you: https://bit.ly/2zwFkY JBL

  • Rated 1 out of 5 stars

    Too lite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are too lite speak doesn't stay in place and the other person on phone can't hear you.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great fit, good sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contour2 is immediately comfortable and easily customized. With the wings in, almost all ambient sound is blocked out. With those removed sound is still good but more ambient sound gets in. Sound quality, sound customization and batter level indicator is a little better with the Jaybird, but battery is 10 hours on Contour 2. I did not charge these after opening the box and have used for 5 hours and not charged yet. I will use these on the long-long runs because of the comfort factor. If I need to move the buds out of my ears I can pull them but the hooks stay on my ears. Weight is less on the ears than the Bose which again goes to comfort on a very long run. So far these have held up to sweat and water. Easily the most comfortable of any I have tried.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With disconnect from Bluetooth ones Your phone was place in your pocket

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about our Reflect Contour. Bluetooth connectivity and range can be affected by the surroundings. Please be sure that your device is within range and that it's clear off blockage. Body mass can also cause Bluetooth interruption. JBL

  • Rated 1 out of 5 stars

    Poor range and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing purchase. Reception poor even in the next room. Aware if money

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    Wouldn't buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only good if you use both sides. Easy to slide off your neck. The sound isn't that good.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord will pull out of the earbud within a year or so, buy something else

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the feedback you've provided. We understand that the product didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Don't waste your time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the most uncomfortable ear buds I have ever tried.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We would recommend trying out the different sizes of earbuds for a more secure fit. JBL

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound wasnt good. The ear pieces hurt my ear and it kept malfunctioning

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We would like to work with you directly to help you with your issue. Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you. JBL

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound horrible. Worst purchase ever. Terrible

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Reflect Contour 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Poor Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these was very sub par. I returned them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. JBL

  • Pros mentioned:
    Fit
    Cons mentioned:
    Bass, Volume

    Rated 1 out of 5 stars

    Snug in your ears - Terrible Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to spend about a hundred bucks on a decent set of bluetooth headphones. Writing a review because there is no way to test earbuds before you buy them. Big fan of the JBL clip and other small portable speakers, so I gave it a go with the Reflect Contour 2. THESE SOUNDED AWEFUL. Like two tin cans in your ear. No low end at all, and the volume did not adjust nearly loud enough. The double ear shape was pretty cool, as once they are locked in they are not coming out of your ears. But they sound absolutely terrible, so that would become some sort of tortured annoyance. It's weird, because the design of them has the buds themselves pointed/angled a bit forward once in your ear, even though your eardrum is a bit back if anything. These sounded like 20 dollar knock off - no name headphones. I returned and purchased the Beats..... Still not loud enough but the bass is there. cheers

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about our JBL Reflect Contour 2. We're always looking for ways to improve our products. We'll make sure to forward this to the appropriate team. If you need further assistance, please contact us through this link http://bit.ly/2mKB7hl. JBL

  • Rated 4 out of 5 stars

    5/5 value, 4/5 sound, 5/5 fit, 4/5 battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My reference point is having owned jaybird x1, airpods, gear icons 2018, and some decent wired headphones. The sound quality is just fine for the gym. It is not at all muddy. I think they sound clean and deep. Spoken audio is good. Bass is on par with competition in this price point. Most importantly is the fit. They are very secure during workouts and sort of "lock in" when you put in the buds and rotate them backwards. If going through a workout with secure, consistent fitting headphones, these are for you. If you kill your hearing with super loud volume, you may need to buy something else. In a loud gym, you will probably work out at 2 notches down from max volume on most songs. I don't gripe about it because the headphones definitely get loud within the limits of safety, and I've already fried my hearing and don't need any more damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bass

    Rated 2 out of 5 stars

    $14 Skullcandy sound in an $80 package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these based on a PCMag review which stated that these IE cans were bass-y. I liked the comfortable over-ear loop that keeps the set in place during exercise; the rubber fit pieces make a good seal. The sound is pure-dy garbage. Tinny, no bass, flat. If you don't care for soundstage, frequencies separation, or boom-boom - this is your set; you could also save $$ and just buy Skullcandy.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Rare JBL miss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of JBL products dating back to the 70’s so I was excited to get these earbuds. I’m not sure if it’s a design flaw in the earpiece or just poor frequency response from the drivers but these just sound thin. Seems like the response is pretty narrow at around 8 to 14khz. On the plus side, great battery life, seems to last about 6 hours of continuous use, 12+ on standby.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Pros mentioned:
    Fit, Weight

    Rated 2 out of 5 stars

    Ok for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these after my BOSE Soundsport died for the third time in 1.5 years. The sound quality was disappointing but to be fair, they are 1/2 the cost. The fit and function are good. Very light and comfortable. The controls work with Iphone, sorta. Press and hold instead of double, triple click etc. and it's on the left side instead of the right .

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request and so we can assist you: www.jbl.com/support-contact.html JBL

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great workout headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been through multiple ‘workout’ headphones that were ‘water proof’ that only lasted 2-4 day, these have lasted for 2 months of hard and sweaty workouts and still are going strong. I would recommend these for anyone who sweats a lot and needs a solid pair of headphones when working out.

    I would recommend this to a friend