Customer Ratings & Reviews

Brand new and it doesn't work unless it's being charged. I paid a lot for them. I haven't been able to make back there to return them.

This wireless earphone has very poor connection to the phone bluetooth when running or jogging. For some reason, It has decided to stop working after 4 months being used with me. I can tell since week 1 that it started acting up on bluetooth signal. One day after wearing it to gym, It was suddenly broken. This makes me skeptical about the quality of the products from this company

Greatest Bluetooth headphones I’ve used. I had the reflect contour and when they stopped working, thankfully I bought the replacement plan and Best Buy took care of me with a new set of headphones.

These headphones are great for casual use or exercise but if you are looking for headphones with great sound and clear call quality, these are not it!

I did quite a bit of research before selecting the JBL's. They fit great and sound great. Also, the battery life has been better than I had expected. I would recommend these to anyone.

I purchased this item for use during my runs. After 3 weeks it just stopped working. Completely dead. I tried charging it, but it wouldn't even turn on after sitting on the charger for a few hours. Then to top it off, Best Buy wasn't going to give me my money back! Their return policy is 2 WEEKS! I had to speak with a manger just to get store credit!

These headphones didn't have the best sound quality plus the rubber piece that goes behind the ear starts to hurt after a while.

I purchase this item intent of using it at work and for the gym. This ear buds didn’t sound as great as I expected from JBL.

Sound quality of these headphone is terrible. There is no surround sound or stereo effect. Will be returning these this weekend.

Ok for listening to music but the sound quality is not the best for talking on the phone.

I return these headphones because I can easily get the same sound quality out of a pair of that was $20 sad but true

Good sound quality, but the clips hurt your ears after only 30 minutes or so !!

Sound is ok but doesn't matter because I downloaded an app that increases sound (Speaker Boost). I sweat tremendously in my head and so far...so good.

I love them! I use them mainly during workouts and jogging/running. They stay put and have great range even when I step away from my phone.

The sound was good, but they were very uncomfortable in my ears.

Bought these and returned quickly. Bass doesn't sound as good.

Hurt my small ears. Returned and got the AirPods. Way more convenient with only one charger.

I purchased these headphones in May of 2017. I had to return them back to JBL Harmon Karmon because they quit working after 6 months. Best Buy doesn’t cover their warranties. Now 8 months later and over the 1 year warranty they quit again. Save your MONEY!!!!

This is the second pair of JBL earphones I have purchased. I liked the first pair and the second pair are a good as the first.

I was excited to use my 1st pair of wireless headphones and to keep my phone in my pocket, but the music cut out with every stride, I wound up having to hold my phone (even Then, it cut out if I dropped my arm down for a second) I do intend on returning them