Customer Ratings & Reviews
- Model:
- JBLREFMINI2BLK
- SKU:
- 6197126
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Reflect Mini 2 Wireless In-Ear Headphones highly for their exceptional sound quality, extended battery life, and comfortable fit. Many users find them snug and lightweight, allowing for prolonged usage without discomfort. However, some users have expressed concerns about the bass response, connectivity issues, volume levels, cord length, and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
Mediocre earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is okay, it's not going to blow your mind. The earphones don't stick together magnetically like some other bluetooth earphones out there. The earphone cable quality is poor in my opinion. The sound control remote also feels cheap.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at https://www.harmanaudio.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Cons mentioned:Connectivity
Will hardly ever connect
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So horrible to connect, I finally ripped them out of my ears, and threw them in the trash!!!... useless!!! Can never pair to device...useless!!!
No, I would not recommend this to a friend Tiny speakers=flat sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping they would give decent sound and bass quality. I was wrong. I was moving from a wired set of symphonized 3.0 nrg wood earbuds, to a wireless set. This jbl set has speakers too small for accurate bass and volume sound quality. They are too flat, and cant reproduce highs or low tones well enough. I used them less than an hour for audio podcasts and varied music genre testing(country, classic rock, reggae, blues, r+b, etc...) they were not worth it. I immediately exchanged them for jbl Live220bt set. The 220bt was a big improvement on sound quality. Still not as good as my 3.0 NRG earbuds.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Cannot get them to fit right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not fit correctly, loosen while walking. any attempt to get them seated causes sound to be blocked. Will be returning. Sorry I lost my older pair of insignia bluetooth earbuds .
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We would recommend trying out the different sizes of earbuds for a secure fit. If you need help, please reach out to our Customer Support.
http://bit.ly/30JI2G4
Not what I expected
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand. I try and get good wireless headphones and never have any luck. I think the reviews rate these too highly. I returned them.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honstly sound quality is of the same as a 20$ pair and mic quality sounds like your talking from a can. Its not worth the purchase.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used these daily for about two years. The battery started to die faster as time passed. They were pretty good while they lasted.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Won't pair with Pixel 3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get these earbuds to pair with my Pixel 3. After calling the Geek Squad twice and trying everything they suggested, still couldn't get them to pair. Tried many other things I found on the Internet. The earbuds paired easily to my Ipad. Finally gave up and returned them. Still don't know if it is a JBL or Pixel problem. Very disappointed in the Geek Squad, not much help after a lot of time on the phone.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Lacking in many aspects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Briefly, isolation factor prevents comfortable phone usage. Speakers were rattly at low volume as if blown. Expected more at this price point.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Pros mentioned:Sound quality
Very uncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, uncomfortable to wear. Price was ok. I took it back for another product
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review on our JBL Reflect Mini 2 headphones, Ralphie. Upon purchase, these headphones come with 3 different sizes of ear tips so that you can choose which one fits you best. We would usually recommend for you to try it out but we totally understand where you're coming from and we're always looking for ways to improve so we'll make sure this gets to the right team. If you need our help on anything else, feel free to reach out to us through here: https://support.jbl.com/us/en/
- Cons mentioned:Connectivity
Really bad Bluetooth headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not connect without tons of gyrations. Sometimes not even then. So frustrating.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Only use in quiet areas.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was poor as well as the volume. Battery life for music did not last near as long as advertised.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
No Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was so excited to used this Bluetooth headset but when I tried it on the quality of the sounds is not good
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear buds are uncomfortable and hurts to wear for a long time. The sound quality is also not that good.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Cheaply made
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap in quality. It’s like you bought something in drug store
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to purchase these headphones for my daughter. Upon receipt they did not fit well and would not connect wireless to her phone as they should have. The sound quality wasn't great and we have only had them for 2 months and the speaker not longer works even though they have hardly been used. I do not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 didn't meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
- Cons mentioned:Connectivity
Piece of crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting from phone. Has never worked right
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
In-ear headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like these. They won't stay in your ears!!
No, I would not recommend this to a friendAlright if your just sitting around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to have a neck band mine kept falling out. Not good for working.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not worth the price tag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones and ended up returning them,had almost 0 bass and the material seemed flimsy to me compared to some other headphones...if like these if they were about $20-25... I expected alot more from this brand but at least I know for the next time I'm looking for headphones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.