Customer Ratings & Reviews
- Model:
- JBLREFMINI2BLK
- SKU:
- 6197126
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Reflect Mini 2 Wireless In-Ear Headphones highly for their exceptional sound quality, extended battery life, and comfortable fit. Many users find them snug and lightweight, allowing for prolonged usage without discomfort. However, some users have expressed concerns about the bass response, connectivity issues, volume levels, cord length, and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not care for these felt weird in my ears and buttons broke soon
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned thee for a different model. The fit wrong with my ear
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When wearing they tend to fall off if not in ear will not buy again
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These belong in the trash. They upgraded and made everything about them worst. The fit on the earbud is terrible, the sound quality is weird. No one can really hear you and if your in a loud space you can't hear them either. The worst pair of headphone by far
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Tinny sounding headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned these as they sounded cheap and tinny, No bass tones. Plus they locked up on me the 2nd time I used them and wouldn’t turn on or off then after 10 minutes it took me over a dozen tries to get it paired to my phone.
No, I would not recommend this to a friendUseless to me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like them. It is very hard for me to turn off and on due to my arthritis. Then after an hour use the battery is dead the next time I try to use them. I would return them if I could.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Nope!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable is super short and the in-ears are hard. I wanted to upgrade but it's not worth it when they are uncomfortable and difficult to use.
No, I would not recommend this to a friendTerrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won't pay $99 for it, in my opinion this product worth $29 like the stuff from Walmart. It's not comfortable and make my ear hurts after awhile, the original JBL Mini BT is much better than this one.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these for just over a week when after fully charging them one day, they failed to turn on. The on/ off button didn't work.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
No Bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these earbuds at all!! The sounds quality isn't good because there was no bass or middle. I returned them and bought Apple AirPods, which I LOVE!!!
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line.
Horrible background noise during calls
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can hear background noise clearer than the person using the headphones not a good quality and too expensive
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. Your feedback will be communicated to the proper department to improve our current and future product line.
bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality sucks bad didn't last long had to return them jbl seems to make poor quality now how sad
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Not good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for the wife She was not happy Had to get her the Bose better A lot better
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. We're always looking for ways to improve. Please reach out to us if you need help: https://support.jbl.com/us/en/
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this product as three weeks after purchasing them they don’t work
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Poor speaker and sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time hearing my calls and my callers have a hard time hearing me as well.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at https://www.harmanaudio.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Extremely disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor. Disappointed. Can’t pair with I phone. Holds charge for only one hour
No, I would not recommend this to a friendBrand response from JBL Support
Posted .This definitely isn't the experience we'd like for you to have with our JBL Reflect Mini 2 wireless headphones. We want to see how we can help you — if you haven't already, please reach out to our Customer Support so we can come up with options for you. Here's how: https://support.jbl.com/us/en/customer-service/contact.html
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These broke within a few months of using them. Bad quality. Would not recommend.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this product for about two months before it suddenly stopped working
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Killed the inside of my ears and for me the sound was even worse.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Pressured to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad sound not loud at all! Pressured into buying something didn't want.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.