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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 637 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers regard the Reflect Mini 2 Wireless In-Ear Headphones highly for their exceptional sound quality, extended battery life, and comfortable fit. Many users find them snug and lightweight, allowing for prolonged usage without discomfort. However, some users have expressed concerns about the bass response, connectivity issues, volume levels, cord length, and occasional pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 637 reviews
  • Rated 3 out of 5 stars

    not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is ok, but it isn't kind of conformed when wearing, it hurts my ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what she wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our daughter and she wanted a less expensive pair that wasn’t wireless

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, Your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request at  https://www.harmanaudio.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them. She uses them all the time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May be my ears but have difficulty keeping them on. I am used to over the ear headphones

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    have not used them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if I like them yet. Have not had the opportunity to use them.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is average for this style of Bluetooth. Range is on the shorter end in my experience

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. If you would like to contact us directly, feel free to do so by submitting a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you. JBL

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. Expected more from JBL. The sound is not the best, but it gets the job done.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy to use good quality products for the price

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 3 out of 5 stars

    it is OK

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price is not cheap but i lost it disappear very easy and gone

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we wanted our customers to have with our products. Please reach out to our Customer Support so we could try some troubleshooting steps. http://bit.ly/30JI2G4 JBL

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not too great and connections is not good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears a bit (i tried all the sizes). It will do for the gym

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    But....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually like them to the extent that they did everything they were supposed to. However, when pushed in to ensure they didn't fall out I lost almost all of the sound. Imagine when your eardrums mess up on you when you're sick and you have to pop them to hear again...well that is what I experienced.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Reflect Mini 2 headphones. We understand if the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Awful for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never connected properly to my computer, always randomly disconnected. I ripped them apart in frustration this morning. JBL usually makes good products, but not these. DO NOT BUY.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time to post a review. We're sorry to hear about your experience. We always find ways to improve our products and future product line. Your feedback is much appreciated. JBL

  • Rated 3 out of 5 stars

    Great for watching movies and tv shows..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re horrible for music, not a fan of the audio quality and volume output

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound for music was ok, but the sound for phone calls was bad

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t what I was looking for. I don’t like wired headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 2 out of 5 stars

    Worse than the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is much worse than the first generation. Wires are stiff and reflective material comes off immediately. Earbuds are uncomfortable. Bluetooth works slightly better than the old ones. Literally the only good part. Find a pair of first gen. Do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 2 out of 5 stars

    worked for a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones on December 22 and used them until January 30. I tried to turn the power on and the would not come on. I tried charging them with factory charger for several hours and still would not power on. Sending them back to hopefully be replaced

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 2 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great expectations for these headphones since they're JBL, but I was highly dissatisfied. The sounds are not that great and the actual headphones constantly fell out my ears when attempting to work out. I think I will try a new brand or go back to Skullcandy

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 3 out of 5 stars

    More for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for music not so much for phone calls

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

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