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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,278 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and are comfortable. They weren't too expensive and wore great as I worked out at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality.. fits in ears easily. Love that has case to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice Sounding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sounding earphones. Long battery run time and backup battery pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son love them so much that he understood difference of quality of other he had

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Big blast in small packet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound in these tiny earbuds, fits very well. Incredible sound.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    JBL NOISE CANCELING EARBUDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling earbuds have a great sound and were not expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal of the Day Snag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to link to the app. Works as described. Good price on deal of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't stick in your ear as easy as it says unless its lodged all the way. Once you find the sweet spot it is a great bud. Great sound! Havent had any problems other than the fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    JBL earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds fit really good in your ear comfortable and sound awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One ear bud has gotten quieter then the other. Not sure why. The case doesn't seem to hold a.chsrge as long after a few months

    No, I would not recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Worst Earbuds I've Owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Right earbud will not stay charged in the case unless it's on a desk and stationary. Always dead when you need it. - The touch surface on the exterior is overly sensitive. If you wear these doing anything physical, you'll quickly become annoyed accidentally changing modes or triggering Google/Siri anytime you adjust them in you ears. - Noise cancelling is more of an aspiration than a feature. This

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We'd like to work with you directly to address the issues you're experiencing with your JBL Reflect Mini TWS. Please note that this product comes with a one-year warranty. You may contact our customer support via our official website for assistance. JBL

  • Rated 3 out of 5 stars

    Great for a limited time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t remember when i purchased but they have a limited life. The right doesn’t have sound canceling anymore and the left headphone the sound fades.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for providing feedback on our JBL Reflect Mini NC TWS. To get the best audio response, please try to create a tight seal within your ear canal by gently twisting the earbud to fit it securely into the shape of your ear. It is also helpful to find the right size of ear tips that fit the best into your ear to reduce the likelihood of volume imbalance issues with the earbud. Lastly, please verify the settings of your active noise cancellation feature via the JBL Headphones App if enabled and set as the default gesture in your earbuds. Feel free to contact us if you need more assistance. Our customer support will be here to help. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the audio quality but I just could never get a great fit for working out and unfortunately they pop out occasionally.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and I liked it. Quality sound and good battery backup.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    JBL Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an extra pair of headphones, good sound, right price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hurts your ears after a bit the case doesnt connect with the buds properly and causes the case to run the battery. Sound decent

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Too big for small ears/canals, otherwise great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really want to love these- they have great sound, the battery life is amazing- I like never have to charge these. However, they just don't fit my ears. I didn't think I had small canals/openings, but I guess that I do. I've tried all the combos of the wings and buds, with the left and right side being different, and nothing is comfortable, and they still fall out. I went down the stairs, and they got loose. I was cooking in the kitchen, they start to get loose. Honestly, I think the part that says JBL is just too big for smaller ears and makes it too heavy when sitting in my ears. The case is great quality, I have never had an issue with putting my buds back in the case and not charging, and the wrist strap is probably too big for smaller hands, but I have big hands, and I love it. Really, the only problem is the fit. If this was good, then I would have given it 5 stars.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We are sorry to hear that our JBL Reflect Mini True Wireless NC headphones did not meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to our development team. If you still have concerns about our products, please reach out to our Customer Support at 800-336-4525 from Monday to Friday, 9:00 am - 11:00 pm. Saturday and Sunday, 9:00 am - 5:00 pm (EST) JBL

  • Rated 2 out of 5 stars

    Won’t stay in my ear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand that different people have differently shaped ears so what works for some won’t work for others. These absolutely did NOT work for me. They fell out of my ears within seconds just standing still I didn’t even try using them while active. I tried the different sizes of tips and ears that came with them but couldn’t get the left one to stay in my ear at all. Honestly I can’t even comment on sound quality as I knew there was no way I could use these walking my dogs so I returned them.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Reflect Mini NC. We're always looking for ways to improve. We'd like to work with you directly to address the issues you're experiencing with your unit. Please contact our customer support via our official website or toll-free hotline. JBL

  • Rated 5 out of 5 stars

    Love my headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great set of headphones! Picked them up for a great price at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Teo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific sound, comfortable on ear, easy connect. Great price too

    I would recommend this to a friend