Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,278 reviews
  • Rated 1 out of 5 stars

    Disconnects and low volume evenwhen all the way up

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for it even a year and the left ear bud constantly stops working. I have had many jbl products and this program is the worsts the sound quality on both buds are not ver good and the other day no sound came out of either bud now it is very low on left as always again but sound quality is no longer there very back volume if that makes sense. Not a very good product. I wish I didn’t buy these I have tried other earphones and they are much better. Hoping to bring in tomorrow and have them diagnose what is wrong with these head phones. I love to use the occasional for convince bc my over the ear are too bulky but again the quality of these buds are just aweful.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Here are some troubleshooting steps that can help isolate the issue of your JBL Reflect Mini. You may try the various ear tip sizes to create the best seal and audio performance. Next, check the balance control on your source device by going to the "Accessibility" settings and check the balance control in the JBL headphone app then you may try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last step is to clean the ear tips. Cleaning the ear tips is something that should occur on a fairly regular basis. When wearing in-ear, because of the seal that is created, our ear canals can get moist and develop dirt and debris. The screen in front of the ear tip is extremely small and can get blocked by this debris. When it gets blocked, the sound is unable to pass through the screen. If the issue remains, you may contact our customer support for further assistance. JBL

  • Rated 2 out of 5 stars

    Ear duds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several JBL products! I only purchased these because they discontinued another style of ear buds.. these look nice but do not fit well in my ears . The app is nice , but because they don’t sit well in the ears I am not overly liking them. I wanted them for my work because I’m in a dirty environment. They just don’t work as good as previous ones I use from JBL.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback on our JBL Reflect Mini NC. We're sorry to hear that our JBL Tune 130NC TWS didn't meet your expectations. We recommend changing the eartips to help with the physical fit of the unit. It comes with 3 sizes of eartips for a better comfortable fit in your ear. JBL

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is not as good as the Apple ones, but way less expensive

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound and performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and all functions work properly. I do like the setup capabilities through the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL mini in ear headphones have excellent sound quality. They charge quickly via USB C where as other headphones still use a lightning or srandard USB cord. In addition, they have a dedicated iPhone app which oets you custom tune your listening experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loved them when working out, they dknt hurt his ears like most do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good i still have them and they function well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was completely surprised by these. Have a pair of B&O’s and i find myself going back to the JBL’s. Sound quality is phenomenal and the background noise/noise canceling work great even in a work place. Being mindful of other audio levels. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    to many problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had great sound but is unreliable. returned two sets before getting one that did not have problems with one side. bought a second pair for my girlfriend, but one side went bad in about two weeks, and I cant return it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your JBL Reflect Mini NC. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline. JBL

  • Rated 3 out of 5 stars

    Compared to the under armor rock edition earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but not enough bass for me. You can hear a good amount but would like them to be louder.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback on our JBL Reflect Mini TWS. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please contact our Customer Support. JBL

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Jbl wireless headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on deal of the day great price definitely recommend on sale

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dec 2022 purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality was fine but they would constantly drop the music. Returned them and got some Beats.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great aound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great bass and good fit but dont know about noise canceling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fun to do my daily walking

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. They’re a little hard to get use to the touch set up was difficult for me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound and comfort

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still figuring out options but the best sound ive heard in along time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your bug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product/ good quality. ¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Does exactly like it says

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not at all bad, but was looking for a little something more. Don't get me wrong there nice ear buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a huge fan

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had trouble keeping the headphones in my ears , they sounded okay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heybud

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but they are too large for my ears, they keep falling out even using the small rubber ear pieces

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Works great. Liked the product for the price i got it.

    I would recommend this to a friend