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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1278 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers love the sound quality, fit, price, battery life, and comfort of the REFLECT MINI TRUE WIRELESS NC SPORT HEADPHONES. They appreciate the crystal clear sound, comfortable fit, affordable price, long battery life, and comfortable fit. However, some customers have experienced occasional connectivity issues, charging problems, and lower than expected volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,278 reviews
  • Rated 5 out of 5 stars

    Very good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good ear buds for my day to day activity

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    A Good Deal, But Only on Discount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS: The audio driver is loud and powerful. The app equalizer customization makes all the difference, so use it! CONS: The included gel tips are horribly uncomfortable, I swapped them for extras from another brand I had. The touch functions are not very customizable. The range on these are pretty bad, don't go far from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and stay in ears very well. Easy operation

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    One ear bud has lots of static. Not very happy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. I barely use these. Ive only used it once. This is my second time using them and the ear bud on one side has extreme static when playing my songs. Ive never experienced that before and its real hard to enjoy the songs due to this and now i can no longer return it. Not happy with this at all. Too much money spent on these to be experiencing this problem!

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Reflect Mini TWS. Please do a Factory Reset by double-tapping the button on the right earbud, then on the third tap, press and hold the button for more than 5 seconds (until the unit shuts off). This restores the earbuds to the factory defaults. If you need more help, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Love my JBL earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case size is ideal. Love the color. So easy to set up, even for a senior citizen like me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not very good. I do not like these. Samsung Pro earbuds are way better (but not sport)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, sounds amazing, stays in ears very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Big League

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Wear them when I’m working out and staring at the hot chicks working out

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit in ears, sound is good quality. They are good!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is amazing, i can hit the treadmill and weights wjthout ever having to adjust these at all. If theres one drawback its that the ANC is not the best as these dont create a solid seal over your ear, but thats more by design than anything. Overall great sport buds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this wireless earbuds on sale. Not the best compared to airpods or buds but does the work what it is meant for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jbl

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds. Has different features that I was unaware of. Not bag for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really an incredible sound and they stay in ears

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is that I wished it held more of a charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Love these They are freaking awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and stays in the ear while running

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard hard to keep this item in your ear keeps wanting to fall out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great value and Perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Just one thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound, connection, style are all great. Fit is just slightly less than perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disconnects and low volume evenwhen all the way up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for it even a year and the left ear bud constantly stops working. I have had many jbl products and this program is the worsts the sound quality on both buds are not ver good and the other day no sound came out of either bud now it is very low on left as always again but sound quality is no longer there very back volume if that makes sense. Not a very good product. I wish I didn’t buy these I have tried other earphones and they are much better. Hoping to bring in tomorrow and have them diagnose what is wrong with these head phones. I love to use the occasional for convince bc my over the ear are too bulky but again the quality of these buds are just aweful.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. Here are some troubleshooting steps that can help isolate the issue of your JBL Reflect Mini. You may try the various ear tip sizes to create the best seal and audio performance. Next, check the balance control on your source device by going to the "Accessibility" settings and check the balance control in the JBL headphone app then you may try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. The last step is to clean the ear tips. Cleaning the ear tips is something that should occur on a fairly regular basis. When wearing in-ear, because of the seal that is created, our ear canals can get moist and develop dirt and debris. The screen in front of the ear tip is extremely small and can get blocked by this debris. When it gets blocked, the sound is unable to pass through the screen. If the issue remains, you may contact our customer support for further assistance. JBL